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Tourist
Posts: 2
Accepted Solution

Hero 4 Black with damaged video

I have a hero 4 black, but the video recorded is just bad, im recording at 1440 24fps but its just like that on all modes

 

anyone with the same problem, or that have found a solution to it ?

 


Accepted Solutions
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GoPro
Posts: 6,097

Re: Hero 4 Black with damaged video

Hi @zero656,

 

You can use YouTube or any cloud storage such as Dropbox or Google Drive. 

 

By the way SanDisk ULTRA is not recommended for GoPro cameras. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

-Jay

View solution in original post


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GoPro
Posts: 17,723

Re: Hero 4 Black with damaged video

Hi @zero656

 

What SD card are you using?

Do you have the camera up to date?

It will also help if you can share a sample file.

 

Thanks!

Ej

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Tourist
Posts: 2

Re: Hero 4 Black with damaged video

It was taken with a Sandisk Ultra Plus 128gb, but it has the same problem with other memory cards i have,

 

the firmware is up to date, i even downgraded to see if it was a firmware problem, but it wasnt the same result.

 

i can only attach image files, it doesnt allow me to attach video.

 

Highlighted
GoPro
Posts: 6,097

Re: Hero 4 Black with damaged video

Hi @zero656,

 

You can use YouTube or any cloud storage such as Dropbox or Google Drive. 

 

By the way SanDisk ULTRA is not recommended for GoPro cameras. 

https://gopro.com/help/articles/block/microSD-Card-Considerations

 

-Jay