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Sightseer
Posts: 2
Accepted Solution

Hero 4 Black buzzing sound then freezes up

I have removed the battery and even tried different batteries. Camera will start a buzzing sound then freezes up. Any advice


Accepted Solutions
GoPro
Posts: 3,924

Re: Hero 4 Black buzzing sound then freezes up

Hi @quickhero216 That is definitely an interesting issue that you have going on. I would recommend trying to manually update that camera. Here is the link to the HERO4 Update: https://gopro.com/update/hero4. 

 

Also make sure you are using a recommend SD Card: https://gopro.com/help/articles/Block/microSD-Card-Considerations. Keep in mind that updating will erase your contact so make sure that you back up your content. Let us know how it goes!

 

Cheers,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Hero 4 Black buzzing sound then freezes up

Hi @quickhero216 That is definitely an interesting issue that you have going on. I would recommend trying to manually update that camera. Here is the link to the HERO4 Update: https://gopro.com/update/hero4. 

 

Also make sure you are using a recommend SD Card: https://gopro.com/help/articles/Block/microSD-Card-Considerations. Keep in mind that updating will erase your contact so make sure that you back up your content. Let us know how it goes!

 

Cheers,

Ryan

Highlighted
Sightseer
Posts: 2

Re: Hero 4 Black buzzing sound then freezes up

Thanks so much - updating the camera fixed the issue and it was easy to do. I apreciate the links.