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Sightseer
Posts: 1
Accepted Solution

Hero 3 won’t turn on

Hi, I’ve tried removing sd card and battery, before plugging in cable and trying to power up.

 

the red light on front of camera comes on, as does a small red light at the rear, but still not able to power up at all.

 

have tried shutter then power button reset, still no joy.  Any other known fixes?


Accepted Solutions
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GoPro
Posts: 3,924

Re: Hero 3 won’t turn on

Hey @danw1256,

 

Give these steps a try:

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO3-Camera-Will-Not-Power-ON

 

If that does not work get in touch with our Support Team directly:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Hero 3 won’t turn on

Hey @danw1256,

 

Give these steps a try:

 

https://gopro.com/help/articles/Solutions_Troubleshooting/HERO3-Camera-Will-Not-Power-ON

 

If that does not work get in touch with our Support Team directly:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan