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Tourist
Posts: 3

Hero 3 rear red light flashes even though camera is off

Hi there

 

after charging the red rear light continues to flash, i remove the battery and replace it and it flashes again. Over night the battery is dead..

any ideas please ?

 

Cheers

Grant

GoPro
Posts: 9,706

Re: Hero 3 rear red light flashes even though camera is off

Hi @orinj

 

See if running a manual update will sort out the issue.

https://gopro.com/update/hero3

 

Please make sure to work on a formatted SD card.

Take note that after extracting the UPDATE folder, you would need to copy the UPDATE FILES and paste it to the root of the SD card.

Back up all important files before proceeding.

 

Let us know how it goes.

 

Thanks!
Ej

Highlighted
Tourist
Posts: 3

Re: Hero 3 rear red light flashes even though camera is off

Hi Ej

Many thanks for your reply, unfortunately I have done the firmware and WiFi update on a formatted mem card already and it doesn't sort out the issue. The record button is also hard to activate and have to press really hard, am wondering if it could have picked up a bit of moisture during one of my bike rides with the skeleton door on...have treated it for moisture some time ago but think I have to send it in .
Commute daily by bike so use the GoPro as a dashcam because of our sadly pathetic driving level in South Africa.

Again, thanks for your time.
GoPro
Posts: 9,706

Re: Hero 3 rear red light flashes even though camera is off

Thank you for trying @orinj

 

Please reach out to our Support Team to move forward with this concern.

You can contact them by phone or chat through https://gopro.com/help/ContactUs  

Let them know of the steps taken so far.

 

Regards,

Ej

Hiker
Posts: 7

Re: Hero 3 rear red light flashes even though camera is off

Good luck. They'l likely just tell you to try another card, then try another battery, then give you a small discount code for a hero 7.

Adventurer
Posts: 9,326

Re: Hero 3 rear red light flashes even though camera is off

 sounds like  something is switched on  does the camera work with it flashing no issues recording?

Tourist
Posts: 3

Re: Hero 3 rear red light flashes even though camera is off

Hi fishycomics, no record issues apart from a difficult start recording button. Agree that something is staying on even though the screen is blank.