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Tourist
Posts: 5
Accepted Solution

Hero 3+ batteries compatible w/Hero 7 Black?

I'm exchanging a Hero3+ Silver for a Hero7Black under your trade in promotion. Are my current Hero3+ batteries/charger compatible with the Hero7 Black? Getting ready to send the Hero3+ back to you. Should I send the batts./charger in with it?


Accepted Solutions
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GoPro
Posts: 13,878

Re: Hero 3+ batteries compatible w/Hero 7 Black?

[ Edited ]

Hi @agilewater85804

 

You can just send the camera.

Check out GoPro TradeUp Program | Frequently Asked Questions for more information.

 

Thanks!

Ej

View solution in original post


All Replies
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Hiker
Posts: 24

Re: Hero 3+ batteries compatible w/Hero 7 Black?

No they won't fit into youGP7,not the same

Highlighted
Tourist
Posts: 5

Re: Hero 3+ batteries compatible w/Hero 7 Black?

 Should I send the batts./charger in with it?

Highlighted
GoPro
Posts: 13,878

Re: Hero 3+ batteries compatible w/Hero 7 Black?

[ Edited ]

Hi @agilewater85804

 

You can just send the camera.

Check out GoPro TradeUp Program | Frequently Asked Questions for more information.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 5

Re: Hero 3+ batteries compatible w/Hero 7 Black?

lol I don't know who "agilewater is, but it's not me.
Highlighted
Tourist
Posts: 5

Re: Hero 3+ batteries compatible w/Hero 7 Black?

Thanks all!
Highlighted
GoPro
Posts: 13,878

Re: Hero 3+ batteries compatible w/Hero 7 Black?

Hi @agilewater85804

 

This is probably the assigned nickname for your account.

You may change it by signing in to your account on gopro.com

Select "Settings". From there, you should see your account info and be able to change your nickname.

Please note that you can only change your nickname once every hour.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 5

Re: Hero 3+ batteries compatible w/Hero 7 Black?

Thank you. I have sent my Hero3+ to you via FedEx.