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10-29-2019 02:34 AM
Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1
[ New ]Estou com o mesmo problema. Após a atullização do IOS 13, o app da gopro não encontra mais a hero3. A câmera conecta o wifi, mas o app não reconhece.
No iphone da minha filha com o ios 12, normal.
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11-01-2019 12:15 PM
Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1
[ New ]
Please try restarting your phone, once it's back ON proceed with the pairing process.
Let us know how it goes.
Thanks!
Ej
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11-30-2019 08:46 PM
Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1
[ New ]Hi @aragon1006 ,
do you have any update about this problem?
I have Iphone 8 with IOS 13.x and can't pair mu gopro Hero 3+.
Note: When I use my old iphone 6 with IOS 12.x, it works fine.
kind regards,
Leonardo
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12-03-2019 10:32 AM
Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1
[ New ]
If you have gone through the steps above and it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Thanks!
Ej
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