Hero 3 Black not connecting to App on iPhone with IOS 13.1 [ New ]

[noblecave104]

Estou com o mesmo problema. Após a atullização do IOS 13, o app da gopro não encontra mais a hero3. A câmera conecta o wifi, mas o app não reconhece.

No iphone da minha filha com o ios 12, normal. 

[aragon1006]

Hi @noblecave104

Please try restarting your phone, once it's back ON proceed with the pairing process.

Let us know how it goes.

Thanks!

Ej

[leonardom0711]

Hi @aragon1006 ,

do you have any update about this problem?

I have Iphone 8 with IOS 13.x and can't pair mu gopro Hero 3+.  

Note: When I use my old iphone 6 with IOS 12.x, it works fine.

kind regards,

Leonardo

[aragon1006]

Hi @leonardom0711

If you have gone through the steps above and it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

Thanks!
Ej