Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-383639%22%20slang%3D%22en-US%22%3EHero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-383639%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20running%20IOS%2013.1%20on%20my%20iPhone%20X%20and%20I%20am%20able%20to%20connect%20the%20camera%20to%20the%20WiFi%20in%20settings%20but%20in%20the%20GoPro%20App%20it%20does%20not%20recognize%20the%20app.%20I%20have%20factory%20restored%20the%20camera%20and%20repaired%20multiple%20times%20but%20it%20still%20does%20not%20connect.%20Has%20anyone%20else%20encountered%20this%20and%20do%20you%20have%20any%20work%20arounds%20to%20get%20it%20to%20pair.%20I%20would%20just%20downgrade%20but%20I%20will%20be%20getting%20an%20iPhone%2011%20in%20the%20coming%20days%20and%20it%20ships%20with%20IOS%2013.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-383639%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%3A%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-383938%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-383938%22%20slang%3D%22en-US%22%3EI%20have%20the%20same%20problem%2C%20it%20pairs%20Ok%20with%20my%20wife%E2%80%99s%20phone%20with%20IOS%2012%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-383964%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-383964%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F116581%22%20target%3D%22_blank%22%3E%40mandoctor%3C%2FA%3E%20and%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F116758%22%20target%3D%22_blank%22%3E%40v-rock%3C%2FA%3E.%20To%20confirm%2C%20both%20of%20the%20phones%20that%20you%20are%20using%20are%20running%20on%20iOS%2013%20and%20have%20the%20latest%20version%20of%20the%20GoPro%20App%20installed%2C%20right%3F%20See%20if%20the%20troubleshooting%20steps%20detailed%20in%20this%20article%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3ETroubleshooting%20GoPro%20App%20Connectivity%20Issues%3C%2FA%3E%26nbsp%3Bwill%20help.%20Let%20us%20know%20how%20it%20goes.%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-384085%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-384085%22%20slang%3D%22en-US%22%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F56774%22%20target%3D%22_blank%22%3E%40mariustanya%3C%2FA%3E%20that%E2%80%99s%20correct%20the%20device%20is%20on%20IOS%2013.%20I%20deleted%20the%20GoPro%20App%20and%20reinstalled%20it%20and%20did%20everything%20in%20the%20troubleshooting%20guide%20and%20no%20luck.%20I%20can%20connect%20the%20camera%20to%20the%20WiFi%20and%20I%20can%20even%20change%20the%20GoPro%20name%20in%20the%20app%20on%20the%20initial%20setup%20but%20once%20I%E2%80%99m%20connected%20in%20the%20WiFi%20settings%20and%20I%20go%20back%20to%20the%20App%20it%20says%20no%20cameras%20found.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385760%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385760%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20having%20this%20same%20issue%20with%20my%20Hero%207%20Black%20since%20updating%20to%20the%20public%20release%20of%20iOS%2013%20(the%20one%20that%20Apple%20just%20pushed%20out%20to%20phones)%20on%20my%20iPhone%208.%20I've%20tried%20all%20the%20troubleshooting%20steps%20-%20resetting%20the%20connections%20in%20the%20camera%2C%20deleted%20the%20wifi%2Fbluetooth%20connections%20to%20the%20camera%20on%20my%20phone%2C%20removed%20the%20camera%20from%20the%20GoPro%20app%20and%20readded%20it.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20app%20always%20recognizes%20the%20camera%2C%20and%20my%20phone%20will%20connect%20to%20the%20camera's%20WiFi%20connection%20(in%20the%20iPhone%20settings)%2C%20but%20then%20when%20I%20return%20to%20the%20app%20it%20says%20it's%20unable%20to%20connect.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E(note%20the%20connection%20worked%20fine%20on%20iOS%2012)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385802%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385802%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20having%20the%20same%20problem%20with%20my%20Hero%207%20Black.%20It%20no%20longer%20connects%20to%20my%20iPhone%20XS%20using%20iOS%2013.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20already%20tried%20everything%20in%20GoPro%20Troubleshooting%20Page%2C%20but%20nothing%20works.%20I%20even%20updated%20my%20camera%20software%20with%20no%20success.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385958%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385958%22%20slang%3D%22en-US%22%3EI%20got%20an%20IPhone%2011%20Pro%20and%20my%20Hero%203%20is%20still%20not%20connecting%20through%20the%20App.%20It%20is%20doing%20the%20exact%20same%20thing%20as%20my%20iPhone%20X%20was.%20It%20has%20got%20to%20be%20an%20issue%20with%20IOS%2013.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-385960%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-385960%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI'm%20sorry%20to%20hear%20you're%20having%20issues%20with%20the%20app!%20We're%20actually%20aware%20of%20this%20and%20will%20be%20addressing%20it%20in%20future%20releases.%3C%2FP%3E%0A%0A%3CP%3EPlease%20continue%20checking%20our%20website%20for%20updates.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386165%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386165%22%20slang%3D%22en-US%22%3EHi%2C%20same%20problem%20connection%20App%20and%20GoPro%207%20with%20Phone%20XR%20iOS%2013....%20no%20any%20issue%20with%20my%20iPad%20Pro%20with%20iOS%2012.1.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386171%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386171%22%20slang%3D%22en-US%22%3EApparently%20there%20is%20a%20known%20issue%20with%20iOS%2013.%20Per%20the%20GoPro%20admins%20an%20update%20is%20coming%20very%20soon%20to%20address%20the%20issue.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386617%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386617%22%20slang%3D%22en-US%22%3ELike%20how%20soon%20is%20very%20soon%3F%3F%3CBR%20%2F%3E%3CBR%20%2F%3ESitting%20ducks%20here%20and%20cant%20use%20the%20gopro%20like%20we%20normally%20use%20to%20-%20using%20the%20phone%20to%20control%2C%20view%20and%20download%20media.%3CBR%20%2F%3E%3CBR%20%2F%3EThank%20you%20so%20much%20for%20the%20efforts.%3CBR%20%2F%3E%3CBR%20%2F%3EGoPro%20H7%20Black%20is%20idle%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386622%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386622%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20apologize%20for%20any%20inconvenience%20this%20is%20causing%20you.%20We%20currently%20do%20not%20have%20any%20new%20information%20available.%20The%20software%20update%20release%20information%20is%20posted%20at%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FSoftware-Update-Release-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FSoftware-Update-Release-Information%3C%2FA%3E%20.%20You%20will%20also%20receive%20a%20notification%20from%20the%20app%20once%20an%20update%20is%20rolled%20out.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386626%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386626%22%20slang%3D%22en-US%22%3E%3CP%3ETotal%20failure%20of%20proper%20app%20rollout%20process.%26nbsp%3B%20Hundreds%20of%20thousand%20of%20your%20GoPro%20owners%20(including%20I)%20can't%20use%20their%20camera%20effectively.%26nbsp%3B%20iOS%20release%20should%20not%20have%20been%20a%20surprise%20to%20your%20development%20team.%26nbsp%3B%20So%20many%20of%20us%20have%20gone%20through%20reset%20process%20(thinking%20there%20was%20something%20wrong%20with%20our%20camera)%20and%20now%20come%20to%20find%20out%20that%20is%20it%20is%20a%20GoPro%20app%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386916%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386916%22%20slang%3D%22en-US%22%3E%3CP%3EOMG%20I%20HAVE%20THE%20SAME%20PROBLEM%20WITH%20EVERYONE%20%3A(%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EUsing%20my%202%20iPhones%2C%20tried%20everything%20from%20deleting%20and%20installing%20the%20GoPro%20App%20multiple%20times%3B%20updating%20the%20GoPro%20several%20times%3B%20kept%20on%20forgeting%20and%20joining%20the%20network..%20but%20still%20to%20no%20avail%20-%20No%20Camera%20Found.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETried%20installing%20the%20GoPro%20App%20to%20another%20device%20(iPad)%2C%20and%20it%20worked%20smoothly.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EUpon%20further%20checking%2C%20the%202%20iPhones%20run%20the%20iOS%2013%20and%2013.1%20already%20while%20the%20iPad%20is%20still%20in%2012.4.1.%20Might%20have%20something%20to%20do%20with%20the%20new%20iOS%20update.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERequesting%20for%20your%20assistance%20on%20this%20please.%20Thank%20you!%20%3A)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-386933%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-386933%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20I'm%20disappointed%20to%20find%20that%20I%20have%20the%20same%20issue%20with%20the%20app%20and%20ios13.1%20and%20I'm%20on%20vacation%20with%20my%20GoPro%20so%20it's%20a%20a%20total%20pain%20not%20to%20be%20able%20to%20view%20my%20diving%20footage.%20I%20hope%20this%20can%20be%20resolved%20in%20the%20very%20near%20future.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387185%22%20slang%3D%22de-DE%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20with%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387185%22%20slang%3D%22de-DE%22%3E%3CP%3EI%20have%20the%20same%20problem%2C%20with%20my%20iphone%20xs%20and%20ios13%2C%20the%20connection%20to%20the%20gopro%20does%20not%20work%20but%20with%20my%20ipad%20and%20ios12%20it%20is%20eiwandfrei!%20It%20must%20be%20due%20to%20ios13%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387236%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387236%22%20slang%3D%22en-US%22%3ECorrect.%20As%20mentioned%20earlier%20in%20this%20post%2C%20there%20is%20an%20issue%20with%20connecting%20through%20the%20GoPro%20app%20on%20iOS%2013.%20This%20is%20a%20known%20issue%20and%20GoPro%20is%20expected%20to%20be%20releasing%20an%20update%20very%20soon.%20The%20new%20cameras%20are%20being%20release%20on%20Oct%201st%2C%20so%20e%20expect%20the%20app%20update%20to%20come%20out%20around%20that%20time.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387245%22%20slang%3D%22de-DE%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20with%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387245%22%20slang%3D%22de-DE%22%3E%3CP%3EFor%20me%2C%20the%20same%20mistake.%3C%2FP%3E%3CP%3Egopro%203%20black%20and%20ios13.1%20do%20not%20like%20each%20other%3C%2FP%3E%3CP%3Egopro%207%20black%20and%20ios%2013.1%20are%20best%20friends%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387330%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387330%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20after%20updating%20to%20IOS%2013.1.%26nbsp%3B%20Wifi%20is%20fine%2C%20app%20says%20no%20camera.%3C%2FP%3E%3CP%3EActually%20called%20tech%20support.%26nbsp%3B%20How%20silly%20of%20me.%26nbsp%3B%20Spent%20over%20an%20hour%20only%20to%20have%20my%20SD%20card%20fail%20because%20of%20following%20the%20instuctions%20to%20remove%20and%20update%20it%20using%20their%20suggested%20process.%26nbsp%3B%20No%20luck%20with%20resolving%20this%20connectivity%20issue.%26nbsp%3B%20Did%20get%20my%20card%20back%20in%20service%20after%20formatting%20it%20from%20my%20desktop%20computer%20through%20the%20usb%20cable%20with%20the%20camera%20as%20a%20drive.%26nbsp%3B%20Tech%20support%20was%20horrible.%26nbsp%3B%20I%20am%20a%20retired%20IT%20security%20tech%20of%2029%20years%20service.%26nbsp%3B%20I%20was%20dubious%20about%20the%20method%20to%20update%20my%20camera%20which%20I%20had%20already%20done%20twice%20with%20no%20luck%20getting%20the%20app%20to%20work%20but%20my%20camera%20still%20worked%20fine.%20Hmmm%20tech%20support%20needs%20more%20training%20when%20the%20person%20is%20not%20a%20novice%20to%20I.T.%3C%2FP%3E%3CP%3EListen%20to%20the%20customer.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387398%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387398%22%20slang%3D%22en-US%22%3EDoesn%E2%80%99t%20Apple%20pre-release%20the%20ios%20to%20developers%20so%20GoPro%20could%20test%20with%20their%20App%20to%20ensure%20that%20they%20still%20work%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387400%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387400%22%20slang%3D%22en-US%22%3EWould%20be%20nice%20if%20GoPro%20tested%20their%20App%20with%20the%20new%20ios%20so%20the%20customer%20didn%E2%80%99t%20have%20to%20do%20the%20R%26amp%3BD%20for%20them!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387403%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387403%22%20slang%3D%22en-US%22%3ENo%20software%20update%20for%20the%20Hero%205%20Black%20since%202017!%3CBR%20%2F%3EToo%20bad%20that%20GoPro%20doesn%E2%80%99t%20bother%20to%20test%20their%20products%20with%20the%20pre-release%20that%20Apple%20provides%20to%20developers!%20Why%20can%E2%80%99t%20we%20at%20least%20get%20a%20date%20that%20GoPro%20expects%20this%20issue%20will%20be%20resolved%20by%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387405%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387405%22%20slang%3D%22en-US%22%3EApparently%201%20of%202%20things%20might%20have%20happened.%3CBR%20%2F%3E%3CBR%20%2F%3E%231%20GoPro%20did%20not%20get%20the%20pre-release%2C%20or%20did%20not%20get%20it%20in%20time%20to%20be%20able%20to%20update%20the%20app%20yet%3CBR%20%2F%3E%3CBR%20%2F%3E%232%20GoPro%20did%20get%20it%2C%20but%20the%20new%20app%20features%20(which%20correspond%20with%20the%20new%20product%20release)%20was%20already%20being%20developed.%20Since%20the%20new%20features%20may%20be%20related%20to%20the%20new%20360%20camera%2C%20GoPro%20is%20waiting%20until%20the%20camera%20release%20to%20send%20out%20the%20update.%3CBR%20%2F%3E%3CBR%20%2F%3EOf%20course%2C%20this%20is%20purely%20speculation%2C%20just%20like%20all%20of%20the%20other%20nonsense%20being%20stated.%20There%20are%20only%20two%20facts%20that%20we%20know.%3CBR%20%2F%3E%3CBR%20%2F%3E%231%20GoPro%20has%20stated%20that%20they%20are%20aware%20of%20the%20issue%20and%20that%20an%20update%20is%20coming.%3CBR%20%2F%3E%3CBR%20%2F%3E%232%20No%20member%20of%20this%20forum%20(other%20than%20the%20app%20developers)%20know%20anything%20more%20than%20this.%3CBR%20%2F%3E%3CBR%20%2F%3EMost%20likely%2C%20the%20app%20is%20developed%20and%20ready%20for%20release.%20GoPro%20just%20recently%20redeveloped%20the%20GoPro%20app%20from%20the%20ground%20up%20to%20include%20Quik%20Story.%20GoPro%20is%20not%20a%20huge%20company.%20They%20have%20less%20than%20a%20thousand%20employees%20world%20wide%20(This%20includes%20secretary%2C%20front%20desk%2C%20customer%20service%2C%20sales%2C%20shipping%2C%20and%20janitorial).%20The%20only%20other%20thing%20that%20I%20know%20for%20a%20FACT%20is%20that%20the%20app%20developers%20are%20extremely%20passionate%2C%20intelligent%2C%20hard%20working%2C%20and%20deeply%20care%20about%20the%20user%20experience.%20I'm%20sure%20that%20they%20want%20you%20to%20be%20able%20to%20use%20and%20enjoy%20their%20app%20has%20soon%20as%20possible.%20Bitching%20about%20it%2C%20or%20making%20insulting%20innuendos%2C%20won't%20speed%20up%20the%20process.%3CBR%20%2F%3E%3CBR%20%2F%3EBut%20of%20course%2C%20we%20all%20know%20how%20smart%20you%20are%20and%20how%20much%20better%20you%20would%20have%2Fcould%20have%20done%20it.%20On%20a%20positive%20note%2C%20you%20can%20access%20the%20online%20career%20opportunities%20to%20submit%20your%20resume.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387408%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387408%22%20slang%3D%22en-US%22%3E%3CP%3EWould%20have%20at%20least%20liked%20to%20get%20an%20email%20letting%20us%20GoPro%20users%20know%20that%20the%20latest%20ios%20may%20not%20be%20compatible%20with%20the%20current%20iteration%20of%20their%20app%2C%20and%20to%20upgrade%20at%20your%20own%20risk.%20Feel%20free%20to%20insult%20me%20Daniel%2C%20if%20it%20makes%20you%20feel%20better.%20I%20can%20take%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387416%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387416%22%20slang%3D%22en-US%22%3EI%20agree%20on%20the%20notification.%20If%20not%20by%20email%2C%20at%20least%20in%20the%20front%20page%20of%20support.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20wasn't%20calling%20out%20any%20one%20person%20in%20my%20comments%2C%20but%20if%20you%20took%20it%20personal%2C%20that%20might%20be%20something%20you%20want%20to%20reflect%20on%20yourself.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20will%20directly%20address%20one%20comment%20made%20about%20no%20updates%20to%20the%20HERO5.%20Why%20would%20GoPro%20update%20the%20camera%3F%20Does%20it%20not%20do%20all%20of%20the%20functions%20listed%20in%20the%20manual%3F%20When%20you%20purchased%20the%20camera%2C%20were%20there%20promises%20of%20future%20updates%3F%20The%20HERO5%20does%20not%20need%20an%20update%2C%20and%20it%20would%20be%20stupid%20if%20GoPro%20somehow%20could%2C%20and%20did%2C%20update%20the%20camera%20to%20compete%20with%20their%20more%20recent%20cameras.%20This%20isn't%20a%20greed%20thing%2C%20it's%20just%20basic%20economics.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-387556%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-387556%22%20slang%3D%22en-US%22%3ESeriously%3F!%3F%20There%20is%20no%20way%20you%20did%20not%20know%20about%20this%20before%20iOS%2013%20was%20released.%20And%20if%20you%20did%20fire%20whoever%20should%20have%20looked%20into%20this.%20There%20is%20no%20sorry%20from%20you.%20This%20is%20just%20ridiculous.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-395900%22%20slang%3D%22de-DE%22%3ESubject%3A%20Hero%203%20Black%20not%20connecting%20to%20iPhone%20app%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-395900%22%20slang%3D%22de-DE%22%3E%3CP%3E...%20have%20the%20same%20problem.%20iOS%2013.2%20in%20conjunction%20with%20the%20latest%20GoPro%20iOS%20app%20and%20the%20latest%20Hero3%20updates.%20No%20WLAN%20connection%20possible.%20The%20connection%20to%20the%20hotspot%20exists%20but%20it%20is%20not%20connected%20to%20the%20app.%20It%20works%20fine%20on%20Android.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Egreeting%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396157%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396157%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20running%20iOS%2013.1.2%20and%20the%20GoPro%20App%20version%206.1%20(3249)%20and%20can%20not%20get%20my%20Hero7%20Black%20to%20successfully%20connect%20to%20the%20app%20via%20wifi.%20I%20assumed%20GoPro's%20app%20update%20today%20would%20address%20this%20but%20it%20has%20not.%20I%20am%20connected%20to%20the%20camera's%20wifi%20but%20the%20app%20keeps%20erroring%20out.%20After%20multiple%20factory%20resets%20and%20app%20reinstallations%20I%20still%20can%20not%20control%20the%20camera%20with%20my%20phone.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGoPro%2C%20please%20address%20this%20issue.%20It%20is%20very%20frusterating.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396584%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396584%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20excited%20to%20see%20the%20GoPro%20App%20had%20an%20update%20today%2C%20but%20still%20no%20luck%20connecting%20my%20Hero%207%20to%20my%20iphone%20running%20iOS%2013.1%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396619%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396619%22%20slang%3D%22en-US%22%3E%3CP%3EFinally%20I%20was%20able%20to%20connect%20to%20my%20camera%2C%20I%20had%20to%20remove%20the%20camera%20from%20the%20application%20and%20then%20re-pair%20it%20and%20worked%20Ok%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396700%22%20slang%3D%22en-US%22%3ERe%3A%20Betreff%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396700%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20sharing%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F116758%22%20target%3D%22_blank%22%3E%40v-rock%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F118458%22%20target%3D%22_blank%22%3E%40deftbeach552%3C%2FA%3E%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F118142%22%20target%3D%22_blank%22%3E%40stouthero25683%3C%2FA%3E%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F118244%22%20target%3D%22_blank%22%3E%40mp360%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20also%20try%20un-pairing%20and%20pairing%20the%20camera%20again.%3C%2FP%3E%0A%0A%3CP%3EOther%20users%20also%20said%20that%20restarting%20their%20phones%20helped.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396733%22%20slang%3D%22en-US%22%3ERe%3A%20Betreff%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396733%22%20slang%3D%22en-US%22%3E%3CP%3EOk%20I%20unpaired%2C%20reset%20connections%20on%20GoPro%20and%20restarted%20my%20phone%20and%20it%20now%20works.%20For%20info%20purposes%20I%20have%20GoPro%207%20Black%20and%20an%20iPhone%2011%20Pro%20Max%20on%20iOS%2013.1%20Looking%20forward%20to%20filming%20this%20weekend!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-396959%22%20slang%3D%22en-US%22%3ERe%3A%20Betreff%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-396959%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20sharing%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F118458%22%20target%3D%22_blank%22%3E%40deftbeach552%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3EEnjoy%20using%20your%20GoPro!%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-397464%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-397464%22%20slang%3D%22en-US%22%3EYes%2C%20now%20it%20works%2C%20IPhone%20XR%20iOS%2013.1%20and%20GoPro%207%20black.%3CBR%20%2F%3EUnpaired%2C%20restart%20iPhone%20and%20connect%20like%20new%20camera.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-397960%22%20slang%3D%22de-DE%22%3ERe%3A%20Subject%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20with%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-397960%22%20slang%3D%22de-DE%22%3E%3CP%3Estill%20does%20not%20work%3C%2FP%3E%3CP%3Eiphone%207%20ios%2013.1%3C%2FP%3E%3CP%3Egopro%20hero%203%20black%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-398018%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-398018%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you!%20The%20app%20is%20working%20after%20unpairing%20and%20resetting%20everything%20again.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-398030%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-398030%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20works%20now..%20you%20just%20have%20to%20forget%20the%20wifi%20network%20on%20your%20iphone..%20then%20hard%20reset%20the%20gopro%20and%20pair%20again..%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-401063%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-401063%22%20slang%3D%22en-US%22%3EThis%20is%20unacceptable%20as%20this%20conflict%20has%20resulted%20in%20my%20GoPro%20being%20unusable%20I%20can%E2%80%99t%20access%20my%20videos%20from%20tonight%20and%20the%20camera%20itself%20will%20not%20power%20up.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-401422%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-401422%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F120103%22%20target%3D%22_blank%22%3E%40vitalstorm0106%3C%2FA%3E.%20If%20you%20haven't%20yet%2C%20perform%20the%20troubleshooting%20steps%20here%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fen%2FHERO3-Camera-Will-Not-Power-ON%2Fta-p%2F392975%22%20target%3D%22_blank%22%3EHERO3%20Camera%20Will%20Not%20Power%20On%3C%2FA%3E.%20Let%20us%20know%20how%20it%20goes.%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-401648%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-401648%22%20slang%3D%22en-US%22%3E%3CP%3Ei%20got%20the%20same%20problem%20for%20days%2C%20until%20i%20tried%20to%20add%20my%20gopro%20hero3%2B%20again%20by%20clicking%20the%20%22%2B%22%20on%20the%20gopro%20app.%20then%20some%20prompt%20screen%20will%20appear%20until%20you%20get%20to%20the%20gopro%20wifi%20setup.%20give%20your%20gopro%20wifi%20a%20different%20name%20and%20password.%20voila%2C%20your%20gopro%20camera%20is%20paired.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-420797%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-420797%22%20slang%3D%22en-US%22%3E%3CP%3EEstou%20com%20o%20mesmo%20problema.%20Ap%C3%B3s%20a%20atulliza%C3%A7%C3%A3o%20do%20IOS%2013%2C%20o%20app%20da%20gopro%20n%C3%A3o%20encontra%20mais%20a%20hero3.%20A%20c%C3%A2mera%20conecta%20o%20wifi%2C%20mas%20o%20app%20n%C3%A3o%20reconhece.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENo%20iphone%20da%20minha%20filha%20com%20o%20ios%2012%2C%20normal.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-424833%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-424833%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F126713%22%20target%3D%22_blank%22%3E%40noblecave104%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20restarting%20your%20phone%2C%20once%20it's%20back%20ON%20proceed%20with%20the%20pairing%20process.%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-453772%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-453772%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3B%2C%3C%2FP%3E%3CP%3Edo%20you%20have%20any%20update%20about%20this%20problem%3F%3C%2FP%3E%3CP%3EI%20have%20Iphone%208%20with%20IOS%2013.x%20and%20can't%20pair%20mu%20gopro%20Hero%203%2B.%20%26nbsp%3B%3C%2FP%3E%3CP%3ENote%3A%20When%20I%20use%20my%20old%20iphone%206%20with%20IOS%2012.x%2C%20it%20works%20fine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ekind%20regards%2C%3C%2FP%3E%3CP%3ELeonardo%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-456634%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%203%20Black%20not%20connecting%20to%20App%20on%20iPhone%20with%20IOS%2013.1%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-456634%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F135165%22%20target%3D%22_blank%22%3E%40leonardom0711%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20have%20gone%20through%20the%20steps%20above%20and%20it's%20still%20the%20same%2C%20please%20reach%20out%20to%20our%20Support%20Team%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
GoPro
Posts: 10,671

Re: Betreff: Hero 3 Black not connecting to App on iPhone with IOS 13.1

Thanks for sharing @deftbeach552

Enjoy using your GoPro!

 

Regards,

Ej

Tourist
Posts: 2

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

Yes, now it works, IPhone XR iOS 13.1 and GoPro 7 black.
Unpaired, restart iPhone and connect like new camera.
Sightseer
Posts: 2

Re: Betreff: Hero 3 Black not connecting to App on iPhone with IOS 13.1

funktioniert immer noch nicht

iphone 7 ios 13.1

gopro hero 3 black

Tourist
Posts: 2

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

Thank you! The app is working after unpairing and resetting everything again.

Tourist
Posts: 6

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

This works now.. you just have to forget the wifi network on your iphone.. then hard reset the gopro and pair again..

 

Highlighted
Sightseer
Posts: 1

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

This is unacceptable as this conflict has resulted in my GoPro being unusable I can’t access my videos from tonight and the camera itself will not power up.
GoPro
Posts: 8,325

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

Hello @vitalstorm0106. If you haven't yet, perform the troubleshooting steps here HERO3 Camera Will Not Power On. Let us know how it goes. Thanks!

Sightseer
Posts: 1

Re: Hero 3 Black not connecting to App on iPhone with IOS 13.1

i got the same problem for days, until i tried to add my gopro hero3+ again by clicking the "+" on the gopro app. then some prompt screen will appear until you get to the gopro wifi setup. give your gopro wifi a different name and password. voila, your gopro camera is paired.