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Sightseer
Posts: 1

Hero 2018 battery drain

Good evening,

My brand new hero 2018 went to service with the problem of battery drain and they gave me a new battery. But it continues the problem, I charge it,I leave it switched off and when I try to switch it on it has no battery.
Another problem is the overheating.

Please help
Explorer
Posts: 11,204

Re: Hero 2018 battery drain

Specifically, what SD card are you using? Have you performed a manual update? How are you charging the camera? Have you done a factory reset? Have you tried a different SD card? Has the camera been connected to the mobile app?