Hero 2018 battery door not closing correctly

[spirystorm40802]

Gutted, I received a GP Hero 18 Today as a present. However, when unboxing I’ve noticed that the battery door doesn’t close correctly and leaves a gap when I can see the hinges, this can’t be right can it? I’m afraid it won’t be waterproof? Tried with and without battery and it’s the same. Any advice? Brand new today

[jefft · Accepted solution]

@spirystorm40802 - Better safe than sorry. If you're concerned, please reach out to our team at https://gopro.com/help/ContactUs on Wednesday and we'll take a look into this issue.

Thanks,

Jeff

[jefft · Accepted solution]

@spirystorm40802 - Better safe than sorry. If you're concerned, please reach out to our team at https://gopro.com/help/ContactUs on Wednesday and we'll take a look into this issue.

Thanks,

Jeff