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Sightseer
Posts: 1
Accepted Solution

Hero 2018 battery door not closing correctly

Gutted, I received a GP Hero 18 Today as a present. However, when unboxing I’ve noticed that the battery door doesn’t close correctly and leaves a gap when I can see the hinges, this can’t be right can it? I’m afraid it won’t be waterproof? Tried with and without battery and it’s the same. Any advice? Brand new today

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GoPro Community Manager
Posts: 7,039

Re: Hero 2018 battery door not closing correctly

@spirystorm40802 - Better safe than sorry. If you're concerned, please reach out to our team at https://gopro.com/help/ContactUs on Wednesday and we'll take a look into this issue.

 

Thanks,

Jeff

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Highlighted
GoPro Community Manager
Posts: 7,039

Re: Hero 2018 battery door not closing correctly

@spirystorm40802 - Better safe than sorry. If you're concerned, please reach out to our team at https://gopro.com/help/ContactUs on Wednesday and we'll take a look into this issue.

 

Thanks,

Jeff