Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Hero 2 WiFi bacpack

[ New ]
How to reset password word for hero 2 hd WiFi bacpack

Accepted Solutions
GoPro
Posts: 28,439

Re: Hero 2 WiFi bacpack

[ New ]

Hi @loyalsurf1518

 

To reset the password, we need to re-update your camera network name and password using GoPro Studio 2.5.6.

Do you still have GoPro Studio?

If not, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post

GoPro
Posts: 28,439

Re: Hero 2 WiFi bacpack

[ New ]

Hi @loyalsurf1518

 

Update your HD HERO2 camera

Follow update steps at: https://gopro.com/update/hdhero2
 

Update your Wi-Fi BacPac and Remote

  1. Turn ON Wi-Fi BacPac, then plug into your computer’s USB port.
  2. Locate your Device window.  
  3. Once Wi-Fi BacPac appears in Device Window list, highlight BacPac and Register / Update.
  4. Once updated, keep Wi-Fi BacPac connected to your computer.
  5. Power on Remote.
  6. Once Remote appears in Device Window list, highlight Remote and click UPDATE.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 28,439

Re: Hero 2 WiFi bacpack

[ New ]

Hi @loyalsurf1518

 

To reset the password, we need to re-update your camera network name and password using GoPro Studio 2.5.6.

Do you still have GoPro Studio?

If not, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Hero 2 WiFi bacpack

[ New ]
What do I go to under studio?
GoPro
Posts: 28,439

Re: Hero 2 WiFi bacpack

[ New ]

Hi @loyalsurf1518

 

Update your HD HERO2 camera

Follow update steps at: https://gopro.com/update/hdhero2
 

Update your Wi-Fi BacPac and Remote

  1. Turn ON Wi-Fi BacPac, then plug into your computer’s USB port.
  2. Locate your Device window.  
  3. Once Wi-Fi BacPac appears in Device Window list, highlight BacPac and Register / Update.
  4. Once updated, keep Wi-Fi BacPac connected to your computer.
  5. Power on Remote.
  6. Once Remote appears in Device Window list, highlight Remote and click UPDATE.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs

 

Thanks!

Ej