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Sightseer
Posts: 3

Herky-jerky video

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My video stops and starts and skips frames and pixelates etc. Is there something that can be done (short of buying a new GoPro)?


Accepted Solutions
GoPro
Posts: 12,950

Re: Herky-jerky video

[ New ]

@greenflame2125, if you are experiencing choppy or broken up playback when viewing your videos, this will usually come down to the computer not being able to process the data of the large HD video files fast enough.  

Check out this article How to Correct Choppy or Broken Up Playback for the suggested troubleshooting steps.

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GoPro
Posts: 12,950

Re: Herky-jerky video

[ New ]

Hello @greenflame2125. Do you get this issue when playing back the videos directly in the camera? Or does it only happen when you playback the media on a computer?

Sightseer
Posts: 3

Re: Herky-jerky video

[ New ]

Hi: It only happens when I play back videos on a computer. It's happened on two different computers. Any ideas?

 

Thanks!

GoPro
Posts: 12,950

Re: Herky-jerky video

[ New ]

@greenflame2125, if you are experiencing choppy or broken up playback when viewing your videos, this will usually come down to the computer not being able to process the data of the large HD video files fast enough.  

Check out this article How to Correct Choppy or Broken Up Playback for the suggested troubleshooting steps.

Sightseer
Posts: 3

Re: Herky-jerky video

[ New ]

Hey, @aenriquez :  Thanks for the info. I'm going to try the VLC player, but ultimately I need to just break down and buy a new computer with a more-powerful graphics card.