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Tourist
Posts: 1

Help - Support case # 08357377

[ New ]

Any chance to get some support on my case? I got an error during the payment and my order wasn't completed. However, I was still charged.

 

I've been waiting all day long in the support queue. Nothing. I can't even find an email to ask for help.

 

Just wondering how a company like GoPro can be provide a customer support so terrible. Impressive.

 

GoPro
Posts: 24,297

Re: Help - Support case # 08357377

[ New ]

Hello @fabiofilardi

 

Sorry for any trouble caused.

Order-related concerns are best handled by our Support Team

We see your call back request logged on the system.

Someone from Support should be getting back to you soon. Please keep your lines open.

 

Thanks!

Ej