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Tourist
Posts: 1

Hello, can someone help me with a subscription question?

[ New ]

Dear Sir, Ma'am,

I tried to cancel my subscription last week because I didn't remember it auto renewed on December 31st. I have not used the site AT ALL except for the first month. Can I get my yearly subscription refunded?

 

Regards, John

GoPro
Posts: 25,303

Re: Hello, can someone help me with a subscription question?

[ New ]

Hi @nicetree7273

 

Refund and order related concerns are best handled by our Support Team.
    
You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej