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Sightseer
Posts: 1

Hello. I have a Gopro6, and just bought Plus access, to have my files uploaded. But when I push the

Hello. I have a Gopro6, and just bought Plus access, to have my files uploaded. But when I push the "cloud" sign on the phone, I only get the msg "how to get Gopro Plus". When I push same, I just back to the previous picture on the phone.

 

Can anybody help?

 

Thanks.

 

Petter Opstad

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GoPro
Posts: 159

Re: Hello. I have a Gopro6, and just bought Plus access, to have my files uploaded. But when I push

Hi @grayrange17731,

I am sorry to hear that you are having issues uploading your files. Usually , your Plus account gets fully activated within 24-72 hours. Thst includes your cloud account.

I would suggest for you to log out and log back in after 72 hours. Set up your cloud access qnd you should be fine.

I am sure you are familiar with the set up but let me just post the link anyways for the step-by-step procedure:

https://gopro.com/help/articles/how_to/How-to-Setup-Auto-Upload

I hope this helps.

V