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Sightseer
Posts: 1

Having issues with the updates

My drone controller pops up a message, updates need to be installed before the Drone is able to fly. However when I click on "download now" button, it takes me to a different screen but the screen shows no text. It has the download button on the lower right side, but when I click on it nothing happens. I will upload some screenshots later today. Has anyone else encountered this problem? Can someone help me figure out what's going on?
GoPro
Posts: 2,470

Re: Having issues with the updates

@farhana602, when available, software updates for the Karma drone system start downloading in the background as soon as the Karma Controller is connected to Wi-Fi .There is only a need for the Controller to be at least 12% charged to download and complete the update process. Which firmware is installed on your Karma at this time? You may try power cycling all devices, then connect then attempt to install the updates again when prompted on the Karma Controller.