Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-359908%22%20slang%3D%22en-US%22%3EHave%20GoPro%20been%20Hacked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359908%22%20slang%3D%22en-US%22%3E%3CDIV%20class%3D%22lia-message-heading%20lia-component-message-header%22%3E%3CDIV%20class%3D%22lia-quilt-row%20lia-quilt-row-standard%22%3E%3CDIV%20class%3D%22lia-quilt-column%20lia-quilt-column-20%20lia-quilt-column-left%22%3E%3CDIV%20class%3D%22lia-quilt-column-alley%20lia-quilt-column-alley-left%22%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3CDIV%20class%3D%22lia-message-body%22%3E%3CDIV%20class%3D%22lia-message-body-content%22%3E%3CP%3Eby%20the%20way%20these%20guys%20answer%20the%20phone's%20and%20webchat%20-%20with%20unlimited%20conflicting%20stories%20about%20an%20outage%2C%20delays%20etc%20etc%20-%20some%20say%209%20days%20some%20say%203%20weeks%20-%20other%20say%20what%20outage%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20the%20phone%20and%20chat%20they%20have%20absolutly%20no%20information.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EA%20company%20like%20GoPro%20would%20not%20treat%20their%20customers%20with%20this%20much%20disrespect%20if%20it%20was%20business%20as%20normal.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20been%20hacked%20every%20day%20for%20the%20last%20month%3F%20-%20%26nbsp%3Band%20they%20are%20not%20telling%20us%20-%20as%20they've%20lost%20all%20our%20details%20to%20scammers%20-%20which%20would%20explain%20why%20the%20staff%20on%20chat%20and%20phone%20do%20not%20know%20anything%3FHave%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eor%20they%20must%20be%20going%20under%20-%20time%20to%20get%20a%20refund%20%3F%3C%2FP%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-359908%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-360092%22%20slang%3D%22en-US%22%3ERe%3A%20Have%20GoPro%20been%20Hacked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-360092%22%20slang%3D%22en-US%22%3E%3CP%3Eperhaps%20customer%20services%20would%20be%20more%20helpfull%20because%20they%20keep%20getting%20hassled%20by%20the%20same%20stupid%20questions%20all%20the%20time%2C%20%26amp%3B%20having%20to%20answer%20things%20more%20than%20once%20(like%20yourself%20who%20needed%20to%20post%20up%202%20threads%20for%20some%20reason)%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 17

Have GoPro been Hacked

 

by the way these guys answer the phone's and webchat - with unlimited conflicting stories about an outage, delays etc etc - some say 9 days some say 3 weeks - other say what outage?

 

On the phone and chat they have absolutly no information.

 

A company like GoPro would not treat their customers with this much disrespect if it was business as normal.

 

Have been hacked every day for the last month? -  and they are not telling us - as they've lost all our details to scammers - which would explain why the staff on chat and phone do not know anything?Have

 

or they must be going under - time to get a refund ?

Highlighted
Backpacker
Posts: 950

Re: Have GoPro been Hacked

perhaps customer services would be more helpfull because they keep getting hassled by the same stupid questions all the time, & having to answer things more than once (like yourself who needed to post up 2 threads for some reason)