12-25-2019 05:24 PM - last edited on 12-25-2019 06:55 PM by jefft
Regarding Gopro purchased monthly, even if power on operation (short press power button) from power off state, "Go for 3 seconds
After the rear LCD turns on, the red lamp flashes twice and the power turns off, and after the rear LCD turns on again for about 3 seconds automatically,
The red lamp flashes twice and the power goes off ... '' endlessly, during which all button operations and LCD touch operations
It is in a state of not accepting work. (This loop continues until the battery is physically removed.)
Please check the URL below.
・ Confirmed that the battery level is over 90%
・ Symptom does not improve even if SD card is removed
・ The firmware update does not accept the operation
Purchased and never used
Is this the initial failure?
12-25-2019 07:19 PM
Try removing the battery, then put the SD card with the manual update on it in the camera. Replace the battery and power on the camera. The update should start automatically. If it doesn't then our team at https://gopro.com/help/ContactUs can help.