Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

HERO8 Will not turn on / will not chage

[ New ]

Hello 

My GoPro is 2 months old, just went to use it and is totally dead.

Will not turn on, will not charge. Try removing battery, formatting SD Card, try rebooting the camera, connected with no battery... Will not turn on.

Any Help?

thanks

Erick

GoPro
Posts: 16,038

Re: HERO8 Will not turn on / will not chage

[ New ]

@eradib, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

 

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.