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GoPro
Posts: 14,964

Re: HERO8 Showing up as Unspecified/ MTP USB Device on my computer, but works fine on another comput

Hi @litheridge83744

 

The steps on Camera is Not Recognized on Quik for desktop - Windows should help you out.

You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable"

 

Other users confirmed that using USB 3.1 and USB 3.0 works.

If you have a USB-C to Thunderbolt cable, it should also work. 

 

You may also transfer files using an SD card adapter/reader instead.

 

Thanks!

Ej

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Tourist
Posts: 5

Re: HERO8 Showing up as Unspecified/ MTP USB Device on my computer, but works fine on another comput

Thanks aragon1006