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%3CLINGO-SUB%20id%3D%22lingo-sub-283129%22%20slang%3D%22en-US%22%3EHERO7%3A%20usb%20port%20side%20door%20difficult%20to%20operate%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-283129%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20cover%20over%20usb%20connectors%20has%20become%20been%20VERY%20tough%20to%20open.%20Upon%20examination%20did%20I%20find%20that%20some%20sticky%26nbsp%3Bgoo%20grabbed%20the%20cover%20and%20made%20it%20almost%20impossible%20to%20slide%20(see%20attached%20picture).%3C%2FP%3E%3CP%3EI%20have%20cleaned%20the%20mechanism%20(but%20the%20goo%20is%20still%20there)%20and%20now%20it%20slides%20much%20better.%3C%2FP%3E%3CP%3EBut....%3C%2FP%3E%3CP%3EIs%20the%20goo%20supposed%20to%20be%20there%3F%3C%2FP%3E%3CP%3EIs%20it%20some%20kind%20of%20seal%20that%20has%20deteriorated%3F%3C%2FP%3E%3CP%3EWill%20the%20problem%20come%20back%3F%3C%2FP%3E%3CP%3EShall%20I%20try%20to%20peal%20it%20away%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-283129%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-283153%22%20slang%3D%22en-US%22%3ERe%3A%20HERO7%3A%20usb%20port%20side%20door%20difficult%20to%20operate%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-283153%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86689%22%20target%3D%22_blank%22%3E%40jvmatern%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThis%20is%20normal%20and%20should%20not%20affect%20the%20camera's%20performance.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFor%20reference%2C%20you%20may%20check%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Open-Battery-Door-and-Remove-Side-Door-on-HERO5-Black%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EHow%20to%20Open%20Battery%26nbsp%3BDoor%26nbsp%3Band%20Remove%26nbsp%3BSide%26nbsp%3BDoor%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-283173%22%20slang%3D%22en-US%22%3ERe%3A%20HERO7%3A%20usb%20port%20side%20door%20difficult%20to%20operate%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-283173%22%20slang%3D%22en-US%22%3EOK%2C%20thanks!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-283346%22%20slang%3D%22en-US%22%3ERe%3A%20HERO7%3A%20usb%20port%20side%20door%20difficult%20to%20operate%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-283346%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20are%20welcome%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86689%22%20target%3D%22_blank%22%3E%40jvmatern%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFeel%20free%20to%20post%20back%20if%20something%20comes%20up.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

HERO7: usb port side door difficult to operate

The cover over usb connectors has become been VERY tough to open. Upon examination did I find that some sticky goo grabbed the cover and made it almost impossible to slide (see attached picture).

I have cleaned the mechanism (but the goo is still there) and now it slides much better.

But....

Is the goo supposed to be there?

Is it some kind of seal that has deteriorated?

Will the problem come back?

Shall I try to peal it away?

 

GoproHero7.jpg

Accepted Solutions
GoPro
Posts: 10,065

Re: HERO7: usb port side door difficult to operate

 

Hi @jvmatern

 

This is normal and should not affect the camera's performance.

 

For reference, you may check How to Open Battery Door and Remove Side Door

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,065

Re: HERO7: usb port side door difficult to operate

 

Hi @jvmatern

 

This is normal and should not affect the camera's performance.

 

For reference, you may check How to Open Battery Door and Remove Side Door

 

 

Thanks!

Ej

Sightseer
Posts: 2

Re: HERO7: usb port side door difficult to operate

OK, thanks!
GoPro
Posts: 10,065

Re: HERO7: usb port side door difficult to operate

 

You are welcome @jvmatern

 

Feel free to post back if something comes up.

 

 

Thanks!

Ej