01-30-2019 10:14 AM
I'm getting a violet screen, white screen and my camera is lagged, it started to happen some days after my upgrade to V 1.70 the camera was working good before of that.
I tried to upgrade it manually
I tried to film with new memory SD
I did reset the camera to default factory
the screen isn't the issue because I can see well previous videos saved on the SD
I'm going to the store where I bought the camera, anyways I wanted to post it in case of it's a firmware issue and avoid the other people upgrade to V 1.70
anybody upgrade to V 1.70 and the camera is working well?
any comments and recommendations?
01-30-2019 10:32 AM
Thank you for the information shared.
Our recommendation is to re-flash the software. This usually corrects any errors encountered with the previous installation.
Should it still be the same, please refer to our Support Team through https://gopro.com/help/ContactUs
If this is a recent purchase, you may refer to the same store you purchased it from.