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Tourist
Posts: 4

HERO7 BLACK 電源が切れない

[ New ]

電源ボタンを長押ししても、電源が切れない事が多いです。

解決策はありますか?

 

 

 


Accepted Solutions
Adventurer
Posts: 13,525

Re: HERO7 BLACK 電源が切れない

[ New ]

Open the bat door.  press and hold Mode On do not let go. remove battery  keep holding for 20 more seconds, let go.  now remove sdxc card. and place back  in battery. and re try  to turn on  mode on only scroll through the camer and then shut down is it normal.   go again back in to the camera and factory reset it. then g o to gopro s website and manually re flash the  same firmware fw 1.70   to fw 1.70   but make sure you have fully formatted the card first , and then reformat after re flashed and  try again and  see if it continues.  If it does call gopro

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All Replies
Nomad
Posts: 5,020

Re: HERO7 BLACK 電源が切れない

[ New ]

If you turn your camera on and try to turn it off again immediately, sometimes this will result in your camera not powering off.

 

Best to wait about 30 seconds after powering on, and then hold down the power button on the side for 3 seconds and let go.  It will take a moment but your camera will power off.

Tourist
Posts: 4

Re: HERO7 BLACK 電源が切れない

[ New ]

その方法をやっています。

電源ボタンを長押しして、画面がブラックアウトした後、すぐに画面が付き、電源が切れません。

 

Adventurer
Posts: 13,525

Re: HERO7 BLACK 電源が切れない

[ New ]

Open the bat door.  press and hold Mode On do not let go. remove battery  keep holding for 20 more seconds, let go.  now remove sdxc card. and place back  in battery. and re try  to turn on  mode on only scroll through the camer and then shut down is it normal.   go again back in to the camera and factory reset it. then g o to gopro s website and manually re flash the  same firmware fw 1.70   to fw 1.70   but make sure you have fully formatted the card first , and then reformat after re flashed and  try again and  see if it continues.  If it does call gopro

GoPro
Posts: 21,890

Re: HERO7 BLACK 電源が切れない

[ New ]

Hi @style-k

 

Try resetting the camera to its factory settings. Preferences > Reset > Factory Reset > Confirm Reset

 

Should it still be the same, please proceed with a manual update.

https://gopro.com/update/hero7-black

 

Thanks!

Ej

 

Tourist
Posts: 4

Re: HERO7 BLACK 電源が切れない

[ New ]

ありがとうございます。

改善しました。

Tourist
Posts: 4

Re: HERO7 BLACK 電源が切れない

[ New ]

ありがとうございます。

解決しました。

GoPro
Posts: 11,085

Re: HERO7 BLACK 電源が切れない

[ New ]

That's awesome, @style-k! Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!