10-30-2018 06:43 AM
It is odd. Is the rear display clean, no smudges or any sticky part? Could a part of the frame be touching the display? If not, try manually updating the camera firmware if not done yet. You can find manual update instructions here. Let us know how it goes after the update.
10-30-2018 08:25 AM
I already did manual upgade and check all this things that you mentioned. I even did not used this camera. Just bought couple of month before and start using now. Recording it's ok. But when stand by, start all that things. Even I can't operate menu. Will show you in video on youtube.
10-30-2018 09:03 AM
Thank you for shaing @anarabb
Take the SD card out and see if the camera behaves the same.
If it does, please contact our Support Team to move forward with your concern.
If the freezing issue does not happen, then it's a possible SD card issue.
Make sure that your are using a recommended SD card.
Let us know how it goes.