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Posts: 1

HERO5 session broke?

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I just bought a HERO5 session and took it home, excited to try it out. I’ve let it charge for more than 15 minutes and I have no sign of life coming from it. Nothing on the status screen, no beeps or LED lights. Do I have a dud? Is there something I could try to bring it back to life?
Posts: 13,039

Re: HERO5 session broke?

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Have you left it on the charger for a full day? What type of charger are you using? You should be using a 5V 1-2A wall charger. The initial charge can take anywhere from 2 - 5 hours (depending on charging method). If you still cannot get the camera to charge, you should return it to where you purchased it for an exchange.