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Posts: 1

HERO5 Session shuts down in cold weather

[ Edited ]

I have had the same problem as (many) other people in that the HERO5 Session shuts down in cold conditions (sub 0oC).  During a skiing holiday to Whistler, the camera would shut down within seconds of starting.  Whilst I had the camera mounted to my helmet, I would remove the camera for the lift journey, maintaining warmth in my jacket pocket.  Upon remounting and starting the camera, it would only last seconds until shutting down again.  I have some success by wrapping chemical glove warmming pads around the camera, but this would only gain minimal (say a minute or so) extra duration of recording.  It appears that battery is not performing in the cold temperatures.  The camera is advertised for use in the snow either helmet or pole mounted, but this is clearly not working in sub zero conditions as advertsied.


I have successfully utilised the camera on my bike for long durations (> an hour) without the battery shutting down.


I have researched but cannot find a GoPro insulated case for the HERO5 Session.


This is very disappointing given that I bought this camera due to the size, weight and specs for snow sports!


I have researched the web and asked other HERO5 session owners (at Whistler) and all (without exception) complained about this problem with this model.  Like others, I gave up and used my iPhone on a selfie stick.


Please help!!!