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Tourist
Posts: 4

HERO5 SESSION NE S' ALLUME PLUS NE CHARGE PLUS

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Bonjour, ma HERO 5 SESSION s'est éteinte brusquement; le voyant s'est allumé en bleu; elle s'est éteinte et depuis elle ne charge plus et ne s'allume plus; 


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GoPro
Posts: 15,263

Re: HERO5 SESSION NE S' ALLUME PLUS NE CHARGE PLUS

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@alex972, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO5 Session Will Not Power On

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 15,263

Re: HERO5 SESSION NE S' ALLUME PLUS NE CHARGE PLUS

[ New ]

@alex972, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO5 Session Will Not Power On

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.