02-06-2019 07:28 PM - edited 02-06-2019 07:28 PM
Hello! my Hero5 main screen stops working; front screen works fine.
before it happened, flickers and the units takes a photo on its own, it also tells me that the battery is low. (with unusual overheating)
so i reset the unit to factory default, after a few minutes the screen went black. :(
02-07-2019 04:28 PM
Sorry to know that.
may I know the SD card you're using?
Please try to use a fast and recommended SD card and install a new firmware and check if that will work.
Please make sure to follow manual update steps on that website posted above.
The link above is for the list of recommended SD card.
Please let us know.
02-07-2019 08:07 PM
I just bought a Samsung Evo Plus 128GB, before the incident happens, ive made a record for about 50mins.
do you think it might be just the memory card? i'm using a sony 64gb before the samsung evo plus
02-08-2019 04:59 AM
But there is still a prob. The unit takes a burst photo by on its own. Is this due to the sd card compatility?
I do have a samsung evo plus 128gb (b. New) and
A sony sr-64uy 64gb c10 u1
02-08-2019 11:34 AM
I encountered that before as well but what I did is I manually updated it again and the problem just disappeared.
Not sure if it's the SD card since I used a not recommended SD card when I did the update.
But yes it's possible that it's the SD card. Because the second update I did fixed the problem and I'm using a Sandisk extreme that time.