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Sightseer
Posts: 2
Accepted Solution

HERO4 SILVER BATTERY ISSUE.

I'm having battery troubles with my HERO4 Silver.

Problem is the battery drains even when its off and not in use.

(It didn't turn on wifi not in use.)

Also the battery is draining quickly when in use.

At the beginning I thought battery drains from cold weather but it wasn't.

Even summer time battery drains same issue.

Not fast as winter but still draining quickly in use.

The battery dies within about a half-hour worth of recording.

 

 

Is there anything else I need to know that would eat up the battery so fast? 


Accepted Solutions
Highlighted
GoPro
Posts: 13,958

Re: HERO4 SILVER BATTERY ISSUE.

Hi @sweetcathe23

 

Yes. Please use the tab to pull the battery out. You may check this youtube link for reference.

 

I hope this helps.

 

 

Thanks!

 

EJ

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,951

Re: HERO4 SILVER BATTERY ISSUE.

It sounds like that particular battery may no longer be able to hold a charge. Try charging the battery, removing it from the camera, and then checking it's capacity a few days later.  If it's discharging without being in the camera you may need to get a new battery.

Highlighted
Tourist
Posts: 2

Re: HERO4 SILVER BATTERY ISSUE.

can you help me i have a hero 4 silver silly question how do you get battery out do i just lift up the tabs only new at this not sure charlie

 

Highlighted
GoPro
Posts: 13,958

Re: HERO4 SILVER BATTERY ISSUE.

Hi @sweetcathe23

 

Yes. Please use the tab to pull the battery out. You may check this youtube link for reference.

 

I hope this helps.

 

 

Thanks!

 

EJ