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Tourist
Posts: 3
Accepted Solution

HERO Black 4 wireless won't switch on

I have a HERO 4 black edition and after reseting the wireless settings to change the password I can't switch the wireless on again. Pressing the shutter button while in wireless setting changes the setting to on, but no blue light turns on and upon exiting and reentring the menu it will show up as off again. Blutooth doesen't seem to be working either.


Accepted Solutions
GoPro
Posts: 21

Re: HERO Black 4 wireless won't switch on

Hey Dronearte,

 

Once you reset the Wi-Fi on the camera you can't merely turn it ON from the Wi-Fi menu. This will be because the camera no longer has any credentials and/or paired to a new device. What you will have to do is go into the Wi-Fi menu, scroll down and select "Pair/connect". From the following screen you will select GoPro app and a pin number should show on the LCD scrren. Open the new Capture app and pair your camera as a new device. The app will ask for the pin number shown on the camera and then ask you to give the camera a new name and password. 

 

If you have an iPhone go into the bluetooth settings first and forget the GoPro device from the list before trying to pair the camera again or following the steps above. 

 

Hope that helps. 

 

 

View solution in original post


All Replies
Tourist
Posts: 3

Re: HERO Black 4 wireless won't switch on

Nothing? Nobody has a clue? Nobody can help me? 

GoPro
Posts: 21

Re: HERO Black 4 wireless won't switch on

Hey Dronearte,

 

Once you reset the Wi-Fi on the camera you can't merely turn it ON from the Wi-Fi menu. This will be because the camera no longer has any credentials and/or paired to a new device. What you will have to do is go into the Wi-Fi menu, scroll down and select "Pair/connect". From the following screen you will select GoPro app and a pin number should show on the LCD scrren. Open the new Capture app and pair your camera as a new device. The app will ask for the pin number shown on the camera and then ask you to give the camera a new name and password. 

 

If you have an iPhone go into the bluetooth settings first and forget the GoPro device from the list before trying to pair the camera again or following the steps above. 

 

Hope that helps. 

 

 

Tourist
Posts: 3

Re: HERO Black 4 wireless won't switch on

Hi!

 

Thank you very much coolnickname84, it worked beautifully. It really helped.

 

Have fun! ;)