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Sightseer
Posts: 1

HERO 9 black gets really Hot

[ New ]

Aloha! 

 

I bought the new go pro with sc card directly from this website and used it twice and gets extremely hoy and after 15 min stop working.

 

Sol


Accepted Solutions
GoPro
Posts: 30,804

Re: HERO 9 black gets really Hot

[ New ]

Hello Everyone!

 

You may check Camera Performance in Extreme Temperatures for reference.

 

Thanks!

Ej

View solution in original post


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Nomad
Posts: 569

Re: HERO 9 black gets really Hot

[ New ]

What are the temps of the environment at the time?

Is the camera in constant motion?

 

Hiker
Posts: 49

Re: HERO 9 black gets really Hot

[ New ]

as another reference point, my hero 9 overheats in 13 degree celcius weather, on my helmet, on a motorbike at 100kmh, in 70, 50, 30, 26, 1min increments- when battery powered. 70 has been a once off. 45-50 is more common and the 30/26/1 are when i insist on using the camera again straight away- crazy i know...

 

when usb powered (not a common use case for an "action cam") it isn't an issue, so i suspect it's actually battery temps that are the cause of the thermal shutdown issues. there's no real way to fix that with the current combo of hardware and packaging :(

Nomad
Posts: 569

Re: HERO 9 black gets really Hot

[ New ]

This is really really good to know... I have a 9 still in box and still have a couple of days until the person who bought it for me shall return it... all of the feedback has been fantastic in helping make this decision, but it's actually my experience with a lack of recent and current updates on previous Hero models... this just confirms I should have her return it...

Thanks!

GoPro
Posts: 30,804

Re: HERO 9 black gets really Hot

[ New ]

Hello Everyone!

 

You may check Camera Performance in Extreme Temperatures for reference.

 

Thanks!

Ej