HERO 8 order status issue

[nn6024]

Hi, 

I placed my order on Oct 12 and 1 dollar had been charged from my credit card. I did not receive any confirmation email regarding my order til now. 

My order number is MU-00433590. Would you please update me on the order status?

Thanks alot !

Anne

[danielr15 · Accepted solution]

Check here https://gopro.com/en/us/order-status

If your order isn't found, contact GoPro Support (this is a member to member support forum). https://gopro.com/help/ContactUs

[danielr15 · Accepted solution]

Check here https://gopro.com/en/us/order-status

If your order isn't found, contact GoPro Support (this is a member to member support forum). https://gopro.com/help/ContactUs

[nn6024]

Thanks ! I have been trying to contact the chat support for 3 hours but no luck --> "Sorry, all agents are helping other customers right now. Please try again later." :(

[hardycliff43425]

早く回答ください。チャットはゴープロプラス加入しているのに全く繋がらない。皆が皆、発送になってない。