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Tourist
Posts: 2
Accepted Solution

HERO 8 order status issue

Hi, 

 

I placed my order on Oct 12 and 1 dollar had been charged from my credit card. I did not receive any confirmation email regarding my order til now. 

 

My order number is MU-00433590. Would you please update me on the order status?

 

Thanks alot !

 

Anne


Accepted Solutions
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Explorer
Posts: 13,000

Re: HERO 8 order status issue

Check here https://gopro.com/en/us/order-status

If your order isn't found, contact GoPro Support (this is a member to member support forum). https://gopro.com/help/ContactUs

View solution in original post


All Replies
Highlighted
Explorer
Posts: 13,000

Re: HERO 8 order status issue

Check here https://gopro.com/en/us/order-status

If your order isn't found, contact GoPro Support (this is a member to member support forum). https://gopro.com/help/ContactUs
Highlighted
Tourist
Posts: 2

Re: HERO 8 order status issue

Thanks ! I have been trying to contact the chat support for 3 hours but no luck --> "Sorry, all agents are helping other customers right now. Please try again later." :(

Highlighted
Tourist
Posts: 2

Re: HERO 8 order status issue

早く回答ください。チャットはゴープロプラス加入しているのに全く繋がらない。皆が皆、発送になってない。