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Sightseer
Posts: 2

HERO 8 Black Lens is broken. Can't find repair service in Russia.

Broken Lense.jpg

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Nomad
Posts: 4,474

Re: HERO 8 Black Lens is broken. Can't find repair service in Russia.

GoPro don't offer repair services, never have.

 

Your options would be to get a GoPro Plus account and pay the $99 fee for a replacement camera or try to find a solution online for replacing the lens yourself.  

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Sightseer
Posts: 2

Re: HERO 8 Black Lens is broken. Can't find repair service in Russia.

Thank you, is this option valid in Russia?

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GoPro
Posts: 19,775

Re: HERO 8 Black Lens is broken. Can't find repair service in Russia.

Hi @zhermes

 

Russia is not yet included as one of the Countries Eligible for Damaged Camera Replacement with GoPro Plus

 

Let our Support Team take a look at what happened with your camera.

You may reach out to them through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej