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%3CLINGO-SUB%20id%3D%22lingo-sub-327723%22%20slang%3D%22en-US%22%3EHERO%207%20Silver%20dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-327723%22%20slang%3D%22en-US%22%3E%3CP%3EI%20bought%20myself%20a%20HERO7%203%20months%20ago%20-%20its%20been%20acting%20a%20bit%20strange%20and%20I%20had%20to%20reset%20it%20a%20couple%20of%20times%20to%20make%20the%20app%20connect%2C%20but%20I%20only%20tried%20a%20few%20videos%20and%20pictures%20until%20now.%3C%2FP%3E%3CP%3EYesterday%20I%20had%20a%20chance%20to%20take%20it%20on%20a%20trip%20and%20use%20it%20properly%2C%20but%20again%20I%20had%20problems%20connecting%20to%20the%20app%20and%20tried%20a%20hard%20reset%20(mode%20button%208%20secs)%20-%20but%20this%20time%20it%20turned%20off%20and%20now%20it%20is%20refusing%20to%20turn%20on%20again.%20I%20tried%20resetting%2C%20replacing%20SD%2C%20with%20charging%20cable%2C%20without%20charging%20cable%20-%20no%20life...%3C%2FP%3E%3CP%3EWhat%20to%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-327723%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-327799%22%20slang%3D%22en-US%22%3ERe%3A%20HERO%207%20Silver%20dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-327799%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F97830%22%20target%3D%22_blank%22%3E%40hardywave46618%3C%2FA%3E.%20Please%20have%20a%20go%20at%20the%20troubleshooting%20steps%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2Fhero7-will-not-power-on%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EHERO7%20Will%20Not%20Power%20On%26nbsp%3B%3C%2FA%3E.%20If%20the%20issue%20persists%2C%20our%20Support%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%26nbsp%3Bwill%20be%20able%20to%20assist%20you%20further.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

HERO 7 Silver dead

I bought myself a HERO7 3 months ago - its been acting a bit strange and I had to reset it a couple of times to make the app connect, but I only tried a few videos and pictures until now.

Yesterday I had a chance to take it on a trip and use it properly, but again I had problems connecting to the app and tried a hard reset (mode button 8 secs) - but this time it turned off and now it is refusing to turn on again. I tried resetting, replacing SD, with charging cable, without charging cable - no life...

What to do?

GoPro
Posts: 6,454

Re: HERO 7 Silver dead

Hello @hardywave46618. Please have a go at the troubleshooting steps here HERO7 Will Not Power On . If the issue persists, our Support team at https://gopro.com/help/ContactUs will be able to assist you further.