Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-285031%22%20slang%3D%22en-US%22%3EHERO%207%20GPS%20PROBLEM%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-285031%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20i%20bought%20the%20hero%207%20today%2C%20and%20i%20can%C2%B4t%20get%20the%20GPS%20symbol%20active%2C%20i%20already%20put%20the%20gopro%20outside%20for%2020%20minutes%2C%20already%20updated%20the%20firmware%2C%20reset%20all%20the%20settings%20and%20the%20problem%20continues.%3C%2FP%3E%3CP%3EWhat%20should%20i%20do%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F5597i84E7AD0DDF732A1C%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%22IMG-9050.JPG%22%20title%3D%22IMG-9050.JPG%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-285031%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-285161%22%20slang%3D%22en-US%22%3ERe%3A%20HERO%207%20GPS%20PROBLEM%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-285161%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87273%22%20target%3D%22_blank%22%3E%40opticb1718%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELooks%20like%20it's%20active.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThere%20is%20a%20GPS%20icon%20on%20your%20camera.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20confirm%20that%20using%20Quik%20and%20try%20to%20add%20overlay.%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20GPS%20or%20track%20will%20be%20added%20it's%20turned%20on.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

HERO 7 GPS PROBLEM

Hello, i bought the hero 7 today, and i can´t get the GPS symbol active, i already put the gopro outside for 20 minutes, already updated the firmware, reset all the settings and the problem continues.

What should i do? 

 

IMG-9050.JPG

IMG-9051.JPG
GoPro
Posts: 3,505

Re: HERO 7 GPS PROBLEM

 

Hi @opticb1718,

 

Looks like it's active. 

There is a GPS icon on your camera. 

 

Please try to confirm that using Quik and try to add overlay.

If the GPS or track will be added it's turned on.

 

Regards,

-Jay