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Sightseer
Posts: 1
Accepted Solution

HERO 7 Black cuts videos when uploaded to gopro app

The gopro and or the app seems to be cutting my videos.

Say i had a 20min video on the camera, once uploaded it is now 8minutes and all my videoa for that day will be 8 minutes. But if i watch them on the camera they are original full length?

On some videos it seems the video has been split, and on other videos the rest is just cut.

Is this normal,

I have a 125 G SD card installed.

Thanks for the help

Accepted Solutions
GoPro
Posts: 8,990

Re: HERO 7 Black cuts videos when uploaded to gopro app

 

Hi @justinf54048

 

This can be related to file chaptering.

For reference, please check this article: GoPro Camera File Chaptering Information

 

Also, please make sure that you are using one of the recommended SD cards.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 8,990

Re: HERO 7 Black cuts videos when uploaded to gopro app

 

Hi @justinf54048

 

This can be related to file chaptering.

For reference, please check this article: GoPro Camera File Chaptering Information

 

Also, please make sure that you are using one of the recommended SD cards.

 

Thanks!

Ej