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Sightseer
Posts: 3

HERO 7 Black bug

[ New ]

Hello, 

 

My HERO 7 Black keep beeping and rebooting after an update.

I don't what to do ? There is no hard reset on GoPro or a software to manage this case ?


Accepted Solutions
GoPro
Posts: 16,965

Re: HERO 7 Black bug

[ New ]

Hello @alberozouaki. Try doing a manual update following the steps below. You will need access to a computer and an SD card adapter in order to complete the process.  

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update. Let us know how it goes. Thanks!

View solution in original post


All Replies
Adventurer
Posts: 13,528

Re: HERO 7 Black bug

[ New ]

nope gopro should not brick  can you reflash it?

Sightseer
Posts: 3

Re: HERO 7 Black bug

[ New ]

how to reflash it ?

Adventurer
Posts: 13,528

Re: HERO 7 Black bug

[ New ]

check  gopro how to manually  do firmware on tehor firmware page printed out.

 

Sightseer
Posts: 3

Re: HERO 7 Black bug

[ New ]

I don't get it, do you have a link please ?

Adventurer
Posts: 13,528

Re: HERO 7 Black bug

[ New ]

how are you accessing gopro?

 

GoPro
Posts: 16,965

Re: HERO 7 Black bug

[ New ]

Hello @alberozouaki. Try doing a manual update following the steps below. You will need access to a computer and an SD card adapter in order to complete the process.  

  1. Go to the Update page and choose your HERO7 camera.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update. Let us know how it goes. Thanks!