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Sightseer
Posts: 1
Accepted Solution

HERO 7 BLACK ACCENSIONE + BATTERIA

Buonasera,

 

ho una gopro HERO7 black da marzo che ad oggi non si accende più nè tantomeno si ricarica.

Aspetto gentile riscontro per risoluzione problema in garanzia.

Giovanni Striano


Accepted Solutions
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GoPro
Posts: 9,801

Re: HERO 7 BLACK ACCENSIONE + BATTERIA

@snowygorge348, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs

View solution in original post


All Replies
Highlighted
GoPro
Posts: 9,801

Re: HERO 7 BLACK ACCENSIONE + BATTERIA

@snowygorge348, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs