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Tourist
Posts: 2
Accepted Solution

HERO 5 SESSION ne s'allume plus

Bonjour

J'ai utilisé ma gopro aujourd'hui elle a fonctionné normalement je l'ai arrêté. Quand je l'ai connecté via USB sur l'ordinateur pour décharger les vidéos elle ne s'est pas allumée en ne semble pas être reconnue par l'ordinateur.

J'ai suivi les instructions oindiquées sur votre site : débrancher, enlever la carte SD, appuyer 10 secondes sur menu puis attendre 5 secondes mais elle ne s'allume pas. aucun voyant ne s'allume quand je la branche sur un charcgeur USB.

 

pouvez vous m'aider? 


Accepted Solutions
Tourist
Posts: 2

Re: HERO 5 SESSION ne s'allume plus

Merci, le défaut venait du cable USB C je l'ai remplacé et maintenant la caméra se charge et s'allume.

Cordialement

View solution in original post


All Replies
GoPro
Posts: 3,047

Re: HERO 5 SESSION ne s'allume plus

[ Edited ]

Hi @noblecave4360,

 

Sorry to hear about your HERO5 Session camera's power issue.

 

Are these the instructions on gopro.com that you are referring to? HERO5 Session Will Not Power

 

If the suggested troubleshooting steps specified on this article didn't help resolve the problem, please let our Support team know so they can help you with the next steps. You may reach them by phone or chat.

 

Thanks,

 

Ann

Tourist
Posts: 2

Re: HERO 5 SESSION ne s'allume plus

Merci, le défaut venait du cable USB C je l'ai remplacé et maintenant la caméra se charge et s'allume.

Cordialement

GoPro
Posts: 8,150

Re: HERO 5 SESSION ne s'allume plus

Great to know that the camera is working already. Thank you for posting back to share. Enjoy using your GoPro!