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Posts: 3

HERO 5 Black will not start

I issued a post whilst on holiday that i had left my camara in direct sunlight and now it will not start. i have followed all the responses and the support hub details, "My Hero5 Black will not start" and still my camera will not start i have even brought a new battery and it will not start.

can anyone advise i was hoping to use it at the revival meeting in goodwood next week.

many thanks


Posts: 2,745

Re: HERO 5 Black will not start

@russellf4374, if the suggested troubleshooting steps didn't help resolve the power issue of your HERO5 Black camera, please let our Support team know so they can help you with the next steps. You may reach them by phone or live chat through When you do, provide the steps already taken for any information that they may need.