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Sightseer
Posts: 1

HERO 4 playback

Dear

as soon as I will us the playback function my camera freezes and I have to shut off the camera.

Can someone tell me what to do?

Kind regards

Kris

 
 
 
 
 
 
GoPro
Posts: 11,601

Re: HERO 4 playback

Hi @krisse1972

 

Please go over the steps on Camera Freezes Up

If it's still the same, please reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
 

Thanks!
Ej