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Tourist
Posts: 2
Accepted Solution

HERO 4 SILVER OUT of FOCUS/too close

Hi, my camera is not focussing photos or time laps

 

its fine in vedoe

 


Accepted Solutions
GoPro
Posts: 7,799

Re: HERO 4 SILVER OUT of FOCUS/too close

Hello @sanyi

 

Thank you for getting back to us with a clarification of the issue. It would be best to reach out to our Support team for further assistance. This way, sample images can be gathered as well. You can connect with them through: https://gopro.com/help/ContactUs

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 7,799

Re: HERO 4 SILVER OUT of FOCUS/too close

Hi @sanyi

 

A combination of the following can help remedy this:

-Keep the camera as still as possible when taking still images

-Using a Time Lapse mode at shorter intervals can reduce shutter speed and make it easier to get a clear photo (.5s or 1s are great intervals for selfie shots) - if you also observe blurry or out-of-focus images even when using time lapse mode, see first suggestion. Have the camera on a mount, if possible. 

-Using Continuous Photo Mode - on camera models that have this feature - can reduce motion blur in photos, and allows you to control how long photos are taken for with more precision by a hold of the Shutter button.

-The more light available, the better - shutter speed will automatically drop when there is more light available in the shot

-Check other factors or settings that might be affecting the shot; if in doubt of the current settings, perform a default settings reset when applicable

 

 

Thanks, 
Marius

Tourist
Posts: 2

Re: HERO 4 SILVER OUT of FOCUS/too close

Hello!!!!!! 

I am not sure if you are listening to me. 

All what you said is great but pretty general and irrelevemt to me. 

I've used gopro before the pictures went being blurry.

It is something started recently, may be in setting or in software or hardware, don't know.

Let me repeat again- Only pctures are captured blurry. Video is clear. and preview on monbilephone is also clear, as soon as I click the picture, it is blurry.

Any help???

Thank you.

GoPro
Posts: 7,799

Re: HERO 4 SILVER OUT of FOCUS/too close

Hello @sanyi

 

Thank you for getting back to us with a clarification of the issue. It would be best to reach out to our Support team for further assistance. This way, sample images can be gathered as well. You can connect with them through: https://gopro.com/help/ContactUs

 

Best regards, 
Marius