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Sightseer
Posts: 2

HERO 3 serial number

[ Edited ]

Hi

some number of serial number cleaned!

HD3BB***

{
"info version":"1.1",
"firmware version":"HD3.03.03.00",
"wifi version":"3.4.2.18",
"wifi bootloader version":"0.2.2",
"wifi mac":"d8968524ad5f",
"camera type":"Hero3-Black Edition",
}

i need true serial to update and add device

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GoPro
Posts: 16,084

Re: HERO 3 serial number

Hello, @mohammadho5. You should be able to use the serial number information that you listed. We have erased a portion of it for security reasons. 

Highlighted
Sightseer
Posts: 2

Re: HERO 3 serial number

Hello @mariustanya

. thanks for your answer

please view photo 

and view log file

please let me know the soloution to find serial number

such as meta data , IP code , loge file , source of images and more 

and if you like security then delete photo of camera please.

Highlighted
GoPro
Posts: 16,084

Re: HERO 3 serial number

Got it, @mohammadho5. The photo has been removed. We tried using the serial number that was on the sticker (camera photo) and it was accepted on the manual update page. What are you getting on your end? Is there any error message? 

 

Try this:visit https://gopro.com/en/us/update/

Once on the page, scroll to select the correct camera model. 

Proceed as instructed. When the serial number is typed into the correct box, the box will be bordered in green which indicates that the serial number is valid.