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Sightseer
Posts: 3

HELP!

My Fusion keeps turning off and on for no reason wasting battery life, loosing wifi stops video editing etc on the app. Doesn’t connect to wifi all the time. Can’t access photos/videos without wifi, transferring video/photo takes forever on the app, battery life is a joke. Is it worth $700ish dollers i’m starting to think not. I cant find to navigate the GoPro app and have to watch Youtube videos. It’s a lot of money spent for a very complicated camera that shouldn’t be. Very disappointed
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GoPro
Posts: 16,041

Re: HELP!

HI @rapidrange42180

 

Sorry for any troubles caused, 

Please ensure that you are using recommended SD cards.

Then proceed with the manual update, https://gopro.com/update/fusion

 

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Sightseer
Posts: 3

Re: HELP!

Thanks though i’m using correct SD cards, and my GoPro is up to date. Is there a guide on how to use the GoPro App?? How do you save video/photos to the photo library on Iphone? So from the app straight to photo library?? it seems i can only acces my video/photos if connected to wifi which is a big inconvenience
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GoPro
Posts: 16,041

Re: HELP!

Hi @rapidrange42180

 

You may download the files via the GoPro app.

Once the camera is paired, access Media.

Select the file then tap on the download icon.

 

Fusion files can only be viewed on the app itself.

 

 

 

Thanks!

Ej