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Tourist
Posts: 8
Accepted Solution

HELP ! Bad video quality using Hero 5 Black

I would undeerstand if the video quality was a little bad in low light but this is terrible. I used GoPro for recording water activites and the results are pixelated, poor quality video. I am a professional photographer/videographer and both photo and videos of my Hero 5 Black are terrible. I am not sure if people fix it in the post or my GoPro is one of those rare faulty one ?

G0244373.JPG

Accepted Solutions
Explorer
Posts: 10,933

Re: HELP ! Bad video quality using Hero 5 Black

Agreed that they don't look like they were shot in Flat.

 

Perform a Manual update and then reset the camera once it's done.

 

As far as your settings, your ISO is way too high.  800 is the absolute max you should use and in most cases you shouldn't set it to higher than 400.  Whenever possible, set the shutter manually and drop the ISO to 100 or 200. Also, try dropping the sharpness to Low or Medium.  Instead of dropping the ev, selective light metering would most likely have worked better for the boat shots.

 

I think you should do some test shots comparing your Flat and GoPro Color profile to see which works best for you.

 

I'm not sure why you are using Medium Audio.  The Audio Low, Medium, High Protune settings are for when you want a separate audio file.  The Medium and Low files require quite a bit of processing in post production and generally need a good audio mixer.  Using the High setting pretty much gives you the same audio file you get with the video audio.  In most cases, keeping the Audio on off and then selecting Stereo works best.  Wind Reduction is good when your outdoors but the db volume will be reduced.

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Explorer
Posts: 10,933

Re: HELP ! Bad video quality using Hero 5 Black

I don't know if you use LUTS or not when you edit, but Ground Control offers some for free and paid. I use the Protune to 709 occasionally and get pretty good results. You still need to make adjustments, but overall it improves the image in certain shots.
https://groundcontrolcolor.com/collections/free-color-grading-luts/products/free-gopro-protune-to-re...

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Explorer
Posts: 10,933

Re: HELP ! Bad video quality using Hero 5 Black

If you want to discuss the performance of your camera with the GoPro Support Team, you can reach them here https://gopro.com/help/ContactUs

Best of luck.

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GoPro
Posts: 8,348

Re: HELP ! Bad video quality using Hero 5 Black

 

Hi @aditis30842

 

Would you be able to share the video? You may upload it via Dropbox or YouTube.

 

Also, what software version is your camera on? What SD card are you using?

 

 

Thanks!

Ej

Explorer
Posts: 10,933

Re: HELP ! Bad video quality using Hero 5 Black

@aditis30842

The one example you shared gives a little information but not really enough to give much advice.  The MetaData shows that you have an ISO100 and shutter speed of 1/330, Auto White Balance, and Color GoPro (Fun fact, it also shows you are filming off the island of Ko Lan).  Of course the camera has a fixed aperture of f2.8 so proper lighting is important.  Your subject are back lit so this will naturally give you problems. I'm not sure what you mean by pixelated. Are you getting distortion or just noise/grain?

 

As you are a professional photographer/videographer, I don't want to go into detail with information you probably already know so I'll keep settings suggestions brief.  In general, the most common settings used by GoPro media are: 4K/30 Wide and 2.7K/60 Wide for action. Protune On, WB Auto, ISO 100, Shutter (On the Hero5 this needs to be set for ISO100, Auto on Hero6), Sharpness low, Color GoPro.  Post editing is usually done by professionals no matter what camera they are using. If you are experienced with this, then you might want to try Color flat and manually set the WB as this will usually result in greater dynamic range. For photos, the settings are basically the same.

 

I'm not sure if you are doing this already or not, but utilizing the selective light metering (especially in situations like your example picture) can be very beneficial to getting the right shot. ND filters might also help you to manipulate your settings to better achive your shots.

 

Best of luck.

 

 

Adventurer
Posts: 8,744

Re: HELP ! Bad video quality using Hero 5 Black

I am no photo or vid  ogragher    Exposure lock, and a filter  can be used if also along with Protune's you are using an Action camera.   not taking t he time gets exactly that. if asked.   

 

FISH

 

card does not matter when theSun  and shade is tover exposing there.

Tourist
Posts: 8

Re: HELP ! Bad video quality using Hero 5 Black

Thank you so much for reaching out. I really appreciate it.

 

 

Memory Card used: SanDisk Extreme. 32 GB (90MB/sec read & 40MB/sec write)

Shot from inside the flight.

Link to footage: https://youtu.be/t5M3InXH_b4

 

When it failed to record audio for some reason.
Link to footage: https://youtu.be/V1xrQK7HYcA

 

Shot against the light and opposit to the light
Link to footage: https://youtu.be/6yObiaaEUyc

 

Link to the main video: https://www.youtube.com/watch?v=4CsYgMel6eY
Videos are shot on iphone 7 plus, GoPro5 Black and canon 5D mark iv. Editing done using premier pro.


If you have any setting or editing technique that will make the footage look better or reduce the grains, it would be very helpful.
But I still think others do not have such grainy footage using gopro :(

 

 

 

 

 


@aragon1006wrote:

 

Hi @aditis30842

 

Would you be able to share the video? You may upload it via Dropbox or YouTube.

 

Also, what software version is your camera on? What SD card are you using?

 

 

Thanks!

Ej


Shoot against the light and opposit to light too
Link to footage:


@aragon1006wrote:

 

Hi @aditis30842

 

Would you be able to share the video? You may upload it via Dropbox or YouTube.

 

Also, what software version is your camera on? What SD card are you using?

 

 

Thanks!

Ej


 

THE WAIT IS OVER ! Travelstall presents "Teachers Retreat" in Thailand. in association with, Teachers of DPS & SOI, Bangalore. Come along and enjoy the trip of super fun teachers of DPS and SOI, Bangalore. As they experience Thailand like never before !!
Tourist
Posts: 8

Re: HELP ! Bad video quality using Hero 5 Black

Hello Daniel,

 

I read in some post where people freaked out, after reading people commenting and informing them regarding their setting on gopro :P
I suppose my geo location was enabled, which is cool :D
MetaData
 can be used for your benifit incase of copyright issue. Well I don't think I have to worry about any of that, given the footage looks so crappy :P

By pixelate I mean noise/grain and some places post editing you can se cubes of information decolouring etc (I find it rather hard to explain this)

In post editing I tried a lot to fix it, and managed to fix some spots but I can not make the footage sharpe. My iphone is taking better video to be honest.

 

I read a lot and watched a lot of videos online (guess I wasn't watching the right kinda channel)

So I normally shoot flat (cinestyle on the DSLR camera) just for gopro I changed setting to auto, which was a mistake but I think the grains and sharpness is not because of that.

I will make a note of the gopro setting and try to follow it next time. Thank you so much.

 

About ND filter, it was just for a travel video and I didn't think it was required as I was shooting indoor mostly.

But will consider it once this noise issue is fixed.

 

At times gopro failed to record audio too.

example of the videos are as follow. I am all ears for feedback. This gopro was suppose to be my vloging camera too :/ which doesn't look like a good fit now.

 

 

Shot from inside the flight.

Link to footage: https://youtu.be/t5M3InXH_b4

 

When it failed to record audio for some reason.
Link to footage: https://youtu.be/V1xrQK7HYcA

 

Shot against the light and opposit to the light
Link to footage: https://youtu.be/6yObiaaEUyc

 

Link to the main video: https://www.youtube.com/watch?v=4CsYgMel6eY
Videos are shot on iphone 7 plus, GoPro5 Black and canon 5D mark iv. Editing done using premier pro.

 

Cheers
aditi

THE WAIT IS OVER ! Travelstall presents "Teachers Retreat" in Thailand. in association with, Teachers of DPS & SOI, Bangalore. Come along and enjoy the trip of super fun teachers of DPS and SOI, Bangalore. As they experience Thailand like never before !!
Tourist
Posts: 8

Re: HELP ! Bad video quality using Hero 5 Black

Thanks for the information , though I am sorry I did not understand everything you were trying to explain.

 

I did use protune setting, at times I have also used focus lock but I did not use any ND filter.

 

I tried used the gopro indoor and outdoor. Thinking may be due to low light situation, the output is grainy but even in the bright and well lite places, it was failing to deliver crisp output.

and at times the audio just did not record, which I think is odd.

 

Highlighted
Explorer
Posts: 10,933

Re: HELP ! Bad video quality using Hero 5 Black

For what it's worth, here are my suggestions/observations.

Test#1 & second video - Limiting the ISO to 400 and manually selecting the shutter would have probably given you better results here. Since the GoPro is an action camera, it's going to favor a higher ISO over a slower shutter to reduce motion blur. You will probably benefit from having less processing done in the camera for the sharpness so setting it to low or medium will be best, especially in the low light shots. To keep the picture looking balanced, setting the WB manually would have prevented some of the color (especially blue) variations.

Test #2 The sound cut out might indicate an issue with your SD card. It is a recommended card, however if it is not the SanDisk Extreme with v30 on it, you might run into issues. SanDisk released some bad cards a couple years ago. I used to warn people against using these cards as I had many issues with them. I've been using the SanDisk Extreme v30; however, and they work very well. A FULL format of your SD card in your computer and then again in the camera might help. You should also run a manual update on the camera and then go into Preferences and reset the camera.

As far as the video, again it looks like it has too much sharpening so you should consider lowering this. Since you have experience and a good editor, you also might want to try out using the Flat color profile.

Test#3 The camera seems to be strugling with light compensation, especially when you are moving rapidly back and forth. In these situations, I generally like to set all of my settings manually. If there isn't much time for adjustments, then utilizing the selective light metering and then locking the values works well. To use selective light meter, press and hold on the rear LCD until a large box shrinks to a smaller box. Move the box to where it is metering the best. You can have it meter at this spot (Auto) or Lock it. Be sure to tap the check mark or it wont keep the settings when you start recording.