Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-291975%22%20slang%3D%22en-US%22%3EH7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-291975%22%20slang%3D%22en-US%22%3E%3CP%3EHow%20long%20will%20the%20camera%20remember%20all%20your%20user%20settings%20if%20you%20store%20it%20without%20a%20battery%3F%20Because%20of%20the%20battery%20drain%20bug%2C%20I'm%20thinking%20to%20just%20insert%20a%20fully%20charged%20battery%20right%20before%20use.%20So%20like%20I%20shot%20today%20and%20won't%20use%20again%20until%20Saturday%20(4%20days%20from%20now).%20If%20I%20charge%20the%20battery%20in%20the%20supercharger%20and%20not%20put%20it%20back%20in%20until%20Saturday%2C%20will%20all%20of%20my%20user%20settings%20remain%3F%20Thanks%20for%20any%20info%20on%20this.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-291975%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-292050%22%20slang%3D%22en-US%22%3ERe%3A%20H7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-292050%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86422%22%20target%3D%22_blank%22%3E%40superbeach18768%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CP%3EHow%20long%20will%20the%20camera%20remember%20all%20your%20user%20settings%20if%20you%20store%20it%20without%20a%20battery%3F%20Because%20of%20the%20battery%20drain%20bug%2C%20I'm%20thinking%20to%20just%20insert%20a%20fully%20charged%20battery%20right%20before%20use.%20So%20like%20I%20shot%20today%20and%20won't%20use%20again%20until%20Saturday%20(4%20days%20from%20now).%20If%20I%20charge%20the%20battery%20in%20the%20supercharger%20and%20not%20put%20it%20back%20in%20until%20Saturday%2C%20will%20all%20of%20my%20user%20settings%20remain%3F%20Thanks%20for%20any%20info%20on%20this.%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3EHi%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20give%20you%20a%20workaround%20until%20Gopro%20fixes%20this%20while-off-battery%20drain.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20you%20remove%20battery%20to%20charge%20it%20and%20then%20insert%20again%20and%20%3CSTRONG%3EDON'T%20TURN%20IT%20ON%20UNTIL%20YOU%20NEED%20IT%3C%2FSTRONG%3E%20then%20it%20won't%20be%20any%20drain%20(maybe%201-2%25%20after%20some%20days).%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20is%20essential%20to%20respect%20this%20sequence%3A%20Remove%20battery%20-%20(Optionally%20charge%20it)%20-%20Insert%20battery%20and%20don't%20touch%20power%20button%20-%20WAIT%20UNTIL%20YOU%20NEED%20YOUR%20HB7%20-%20Turn%20it%20on%20and%20enjoy...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20tell%20me%20if%20this%20workaround%20works%20for%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKeeping%20clock%20and%20settings%20should%20drain%20almost%20zero.%20Everything%20else%20is%20due%20to%20a%20microprocessor%20doing%20some%20stuff...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDisclaimer%3A%3CSTRONG%3E%20Just%20in%20case%20test%20this%20workaround%20before%20a%20real%20usage!%20Leave%20it%20a%20couple%20of%20days%20but%20not%20until%20just%20using%20it!%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-292181%22%20slang%3D%22en-US%22%3ERe%3A%20H7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-292181%22%20slang%3D%22en-US%22%3EI%20will%20test%20this%20and%20report%20back.%20Thanks!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-293646%22%20slang%3D%22en-US%22%3ERe%3A%20H7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-293646%22%20slang%3D%22en-US%22%3ESo%20far%20I%20have%20tested%20your%20theory%20twice%20and%20both%20times%20it%20worked.%20I%20was%20a%20little%20nervous%20yesterday%20because%20I%20had%20a%20timed%20shoot%2C%20had%20the%20GP%20in%20the%20housing%20and%20setup%20on%20a%20clamp%20and%20turned%20it%20on%20like%203%20minutes%20before%20I%20had%20to%20capture%20video.%20The%20battery%20was%20full%20and%20ready.%20I%E2%80%99m%20going%20to%20test%20a%20couple%20more%20times%20and%20then%20I%E2%80%99ll%20mark%20as%20the%20solution.%20Thanks%20again!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-293659%22%20slang%3D%22en-US%22%3ERe%3A%20H7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-293659%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86422%22%20target%3D%22_blank%22%3E%40superbeach18768%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3ESo%20far%20I%20have%20tested%20your%20theory%20twice%20and%20both%20times%20it%20worked.%20I%20was%20a%20little%20nervous%20yesterday%20because%20I%20had%20a%20timed%20shoot%2C%20had%20the%20GP%20in%20the%20housing%20and%20setup%20on%20a%20clamp%20and%20turned%20it%20on%20like%203%20minutes%20before%20I%20had%20to%20capture%20video.%20The%20battery%20was%20full%20and%20ready.%20I%E2%80%99m%20going%20to%20test%20a%20couple%20more%20times%20and%20then%20I%E2%80%99ll%20mark%20as%20the%20solution.%20Thanks%20again!%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3EI%20am%20glad%20to%20hear%20about%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWell%2C%20this%20is%20just%20a%20workaround.%20It%20hasn't%20failed%20to%20me%20so%20far%20but%20I%20can't%20ensure%20that%20it%20will%20work%20100%25%20of%20times.%3C%2FP%3E%3CP%3ELet's%20hope%20gopro%20fixes%20it%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eregards!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-300827%22%20slang%3D%22en-US%22%3ERe%3A%20H7B%20Battery%20Question%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-300827%22%20slang%3D%22en-US%22%3EHi%2C%20I%20have%20the%20same%20battery%20drain%20problem%2C%20sometimes%20it%20fails%20sometimes%2C%20but%20today%20it%20has%20happened%20to%20me%20that%20I%20charge%20battery%20at%20100%20and%20remove%2C%20a%20few%20hours%20ago%20I%20put%20the%20battery%20and%20active%20quickcapture%2C%20I%20made%202%20or%203%20videos%20of%201%20minute%20and%20after%201.30%20am%20the%20betria%20was%20exhausted%2C%20I%20put%20another%20and%20the%20same%20thing%20happens%2C%20totally%20desepcionado%20with%20gopro%20for%20the%20moment%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 15

H7B Battery Question

How long will the camera remember all your user settings if you store it without a battery? Because of the battery drain bug, I'm thinking to just insert a fully charged battery right before use. So like I shot today and won't use again until Saturday (4 days from now). If I charge the battery in the supercharger and not put it back in until Saturday, will all of my user settings remain? Thanks for any info on this.

Hiker
Posts: 33

Re: H7B Battery Question


@superbeach18768 wrote:

How long will the camera remember all your user settings if you store it without a battery? Because of the battery drain bug, I'm thinking to just insert a fully charged battery right before use. So like I shot today and won't use again until Saturday (4 days from now). If I charge the battery in the supercharger and not put it back in until Saturday, will all of my user settings remain? Thanks for any info on this.


Hi

 

I can give you a workaround until Gopro fixes this while-off-battery drain.

 

If you remove battery to charge it and then insert again and DON'T TURN IT ON UNTIL YOU NEED IT then it won't be any drain (maybe 1-2% after some days). 

 

It is essential to respect this sequence: Remove battery - (Optionally charge it) - Insert battery and don't touch power button - WAIT UNTIL YOU NEED YOUR HB7 - Turn it on and enjoy...

 

Please tell me if this workaround works for you.

 

Keeping clock and settings should drain almost zero. Everything else is due to a microprocessor doing some stuff...

 

Disclaimer: Just in case test this workaround before a real usage! Leave it a couple of days but not until just using it!

 

Hiker
Posts: 15

Re: H7B Battery Question

I will test this and report back. Thanks!
Hiker
Posts: 15

Re: H7B Battery Question

So far I have tested your theory twice and both times it worked. I was a little nervous yesterday because I had a timed shoot, had the GP in the housing and setup on a clamp and turned it on like 3 minutes before I had to capture video. The battery was full and ready. I’m going to test a couple more times and then I’ll mark as the solution. Thanks again!
Hiker
Posts: 33

Re: H7B Battery Question


@superbeach18768 wrote:
So far I have tested your theory twice and both times it worked. I was a little nervous yesterday because I had a timed shoot, had the GP in the housing and setup on a clamp and turned it on like 3 minutes before I had to capture video. The battery was full and ready. I’m going to test a couple more times and then I’ll mark as the solution. Thanks again!

I am glad to hear about it.

 

Well, this is just a workaround. It hasn't failed to me so far but I can't ensure that it will work 100% of times.

Let's hope gopro fixes it

 

regards!

Hiker
Posts: 22

Re: H7B Battery Question

Hi, I have the same battery drain problem, sometimes it fails sometimes, but today it has happened to me that I charge battery at 100 and remove, a few hours ago I put the battery and active quickcapture, I made 2 or 3 videos of 1 minute and after 1.30 am the betria was exhausted, I put another and the same thing happens, totally desepcionado with gopro for the moment