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Tourist
Posts: 3

Green stripe on 1080p gopro 6 with karma

[ New ]

Hi, i have strange problem all videos recorded in 1080p with karma grip or karma drone in gopro desktop have green stripe on the bottom of picture (no isue with 720p, 1440p, 4k) I have tested on windows 7 and windows 10 (no problem on android app). I tried 2 diffrent gopro hero 6 black cameras. Also i cant use gauges, aplication says no gps data found on videos taken by karma drone in all modes.

All components have lastest firmware.

Any ideas what is wrong?

green strip.jpg
GoPro
Posts: 27,018

Re: Green stripe on 1080p gopro 6 with karma

[ New ]

Hi @yogidamis

 

We have received reports regarding GPS on Quik for desktop.
This has been reported to the team and they are working on it.
In the mean time, you may use Quik for mobile to overlay telemetry.
Other users also suggest RaceRender or Dashware.
 

Regarding the green stripe, are you using the latest version of Quik for Desktop?

Have you tried using other applications to play the files?

You may also test this with the GoPro app (mobile).

Let us know how it goes,

 

Thanks!

Ej

 

 

 

 

Tourist
Posts: 3

Re: Green stripe on 1080p gopro 6 with karma

[ New ]
Hi. Yes on Windows 10 I'm using latest version. On Windows 7 one of the latest that worked on this system. I have tried playing on other programs. Have not notice that green stripe. Race render is telling me that telemetry found but after while I get message that it is not possible to import. And give me an error. Later on I will paste this error here. (When I'll back to computer).
Tourist
Posts: 3

Re: Green stripe on 1080p gopro 6 with karma

[ New ]

Hi, again, finaly i found time to use my computer.

on windows 7 i'm usin version: 1.4.0.2733.

on windows 10 lastest one.

race render shows error (screenshot)

any ideas? or shall i go to guaranty ??

 

racerender.jpg
GoPro
Posts: 27,018

Re: Green stripe on 1080p gopro 6 with karma

[ New ]

Hi @yogidamis

 

The green bar issue has been reported to our team and we are waiting for updates.

Regarding the error on Racerender,  does the same happen on different OS?

Have you tried reaching out to their support team?


Thanks!

Ej