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Sightseer
Posts: 1
Accepted Solution

Gray vertical lines

Hello! I badly needed your help, guys! My GoPro Hero Silver got a gray vertical lines issue when I'm capturing both in photo and video. What shall I do? I already update the software manually as instructed. 😭😭😭

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Accepted Solutions
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Explorer
Posts: 12,852

Re: Gray vertical lines

The GoPro Support contact information can be found here https://gopro.com/help/PKBContactus

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All Replies
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Tourist
Posts: 36

Re: Gray vertical lines

that is usualy a sensor issue. contact support

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Sightseer
Posts: 1

Re: Gray vertical lines

Hi, did you manage the gray lines issue? I have the same problem!! 

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Adventurer
Posts: 11,679

Re: Gray vertical lines

you and the op should be contacting support by phone . 

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Explorer
Posts: 12,852

Re: Gray vertical lines

The GoPro Support contact information can be found here https://gopro.com/help/PKBContactus