Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Hiker
Posts: 9

Gps on hero 7 black

[ New ]
My hero 7 black when The gps is turned on on the preference menu but when i try to add performance stickers on the editing app on iPhone it tells me its “for gps files only” meaning that the gos didnt recored . It used to work fine before the last update
Can someone help me please
GoPro
Posts: 30,857

Re: Gps on hero 7 black

[ New ]

Hi @kmkashif

 

What iPhone are you using? Have you tested the file using an Android phone? 

This can help us isolate the issue.

If it's still the same, try resetting the camera, then pair it again the the GoPro app.

Let us know how it goes.

 

Thanks!
Ej

Hiker
Posts: 9

Re: Gps on hero 7 black

[ New ]
Thank you
Its iPhone xs max and its the same one i have been using since day one with the hero 7 and the stickers were working fine but now the GPS is playing up and not working every time .
I think the problem is in the camera itself as the GPS icon is not constant on as it should be and it keeps disappearing even in the open streets
GoPro
Posts: 30,857

Re: Gps on hero 7 black

[ New ]

Got it @kmkashif

 

If you haven't yet, please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Nomad
Posts: 1,136

Re: Gps on hero 7 black

[ New ]
@kmkashif Here are a list of tips and alternatives for working with your gps data. Your problem is probably related to weak GPS signal, but let me know if you need further assistance

https://community.gopro.com/t5/GoPro-Metadata-Visualization-GPS/GoPro-GPS-not-working-Performance-st...
Adventurer
Posts: 14,527

Re: Gps on hero 7 black

[ New ]
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Adventurer
Posts: 14,527

Re: Gps on hero 7 black

[ New ]

Since I can be here all day in the room and we can talk about a clear blue sky, Open all we want, GoPro  needs to lift the restriction of the satalites they Locked down.    and because we complained about accuracy, that is exatly what they did  increased the sats  for a more improved info.  I suggest to go back to the feedback and have GoPro undo what they did.  Here you clearly see racerender  having the info and I am not bothering to do a moving video..... go-figure

 

Untitled.png

Hiker
Posts: 9

Re: Gps on hero 7 black

[ New ]
This exactly what happened
Hiker
Posts: 9

Re: Gps on hero 7 black

[ New ]
This is exactly what happened
Nomad
Posts: 1,136

Re: Gps on hero 7 black

[ New ]

In that case, there are 3 things you can do:

 

- Export your GPS data to another format (GPX) and edit your videos in a different software (Virb Edit): https://www.youtube.com/watch?v=zTpGznyhegs&t=2s

- Fix your videos to boost the GPS signal so that Quik detects it: https://www.youtube.com/watch?v=nY4LfVFViT0

- Wait for GoPro to release new software.

GoPro GPS not working? Enable the gauges overlay with the GPS Quick Fix tool: https://goprotelemetryextractor.com/gopro-gps-not-working-hero8-quikTelemetry E...
Get it here: https://goprotelemetryextractor.comExample video: https://youtu.be/TAdxsTv4hPUThis tool will allow you to extract the metadata present in GoPro ...
Adventurer
Posts: 14,527

Re: Gps on hero 7 black

[ New ]

 

how i see it

Adventurer
Posts: 14,527

Re: Gps on hero 7 black

[ New ]

SO in order for your program to work you need  to PAY,   otherwise all I can do is LOOK nothing more.     because we  see that ther is a toloerance of ho to none and that MUST be in the Premium pkg .

Nomad
Posts: 1,136

Re: Gps on hero 7 black

[ New ]

@fishycomics What you are using in your video is the Telemetry Extractor, not the GPS Quick Fix. Those are different programs. The extractor shows you the data in the video and allows you to use it in other programs (like Virb Edit or After Effects), Quick Fix modifies your video so that you can use the GPS data in GoPro Quik

Adventurer
Posts: 14,527

Re: Gps on hero 7 black

[ New ]

Yes that I just realzied:  

 

so in order for us to use the program  we got to PAY. that is the fix  (Smiles)

 

Untitled.png