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Posts: 1

Gps on but quick not recognizing

Hero5 Gps not working, then manually updated and shows its on and locked into sat. Record video ans showing gps locked in the whole length of clip. But Quick says no gps data and that i need to turn on gps to get the guages to work... how can i fix this or do i need to exchange this baby ?

Posts: 8,221

Re: Gps on but quick not recognizing

Hello @granti8. See if you are able display GPS information through the GoPro app. We have received reports of instances when Quik for desktop did not detect GPS information but the video file itself has the GPS metadata which can be displayed though the mobile applications. Here's how to do it: How to Use Gauges and GPS on Quik for mobile? Let us know how it works out.